Sr. Communications Program Manager at First American

Santa Ana, California, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Real EstateIndustries

Requirements

5+ years of experience in corporate communications, media relations, or public affairs
Proven ability to develop and execute integrated communications strategies across multiple channels
Deep experience managing communications and handling complex or sensitive issues
Strong background in crisis communications, with the ability to lead response efforts and advise senior leadership
Exceptional writing and editing skills with a sharp sense for message clarity, tone, and impact
Skilled at building relationships and influencing across functions, levels, and geographies
High level of business acumen and understanding of brand, reputation, and stakeholder management
Comfortable working with senior executives, providing strategic advice, and navigating ambiguity with confidence
Bachelor’s degree in communications, journalism, or a related field required; advanced degree preferred

Responsibilities

Lead large-scale communication programs that support major initiatives, leadership storytelling, and executive visibility
Develop and deliver integrated internal communications strategies that align to business priorities and strengthen the First American brand for our teams
Oversee proactive and reactive communications for critical issues, including crisis planning, response, and recovery
Develop key materials such as press releases, statements, talking points, executive messaging, FAQs, and thought leadership content
Collaborate with internal communications, leadership, and content teams to ensure consistent messaging and tone across all audiences
Provide strategic counsel to senior leaders and act as a trusted advisor on messaging, positioning, and stakeholder engagement

Skills

Communications Strategy

Internal Communications

Crisis Communications

Executive Communications

Integrated Campaigns

Leadership Storytelling

Brand Management

Stakeholder Engagement

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

Land your dream remote job 3x faster with AI

Try Jobo Free