Sr. Business Analyst - Service Data & AI Enablement at Danaher Corporation

Deer Park, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Diagnostics, Biotechnology, Cancer DiagnosticsIndustries

Requirements

Bachelor’s degree in Business, Engineering, Information Systems, or a related field
Minimum 5 years of experience in service operations, data & analytics, or as a business analyst, preferably working with global commercial or technical service teams
Strong understanding of service business operations and experience in working with data in key areas such as field service performance, customer downtime, remote technical support, service territory & capacity planning, inventory & demo management, logistics & shipping, and service contract sales
Demonstrated proficiency in data analysis and visualization, with at least 2 years of experience in Power BI or a similar business intelligence tool
Experience with Lean, Six Sigma, Danaher Business System or other process improvement frameworks

Responsibilities

Perform deep analysis across various service functions (Field Service, Technical Support, Coordination, Logistics, Commercial Service, etc.) to help teams gain insights into what is happening in their respective areas and propose improvements to processes and performance
Engage in both adhoc analysis for rapid insight and experimentation, as well as gathering business-specified requirements for data & AI products that can further enable the service organization
Liaison across Service Business, Analytics/BI, Data Engineering, and IT teams. Translate complex business requirements into clear specifications and collaborate on the design, prioritization, implementation, and evolution of reporting, automation and AI tools
Lead cross-functional problem-solving sessions to address service challenges using data-driven approaches
Support process mapping and improvement initiatives across service workflows and systems

Skills

Business Analysis

Data Analytics

AI Enablement

Service Operations

Performance Improvement

Data-Driven Decision Making

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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