Extensive experience in SAP Sales & Distribution (SD), Materials Management (MM), and Logistics Execution modules
Proven expertise in analysis, configuration, and support of pricing, supply chain, Available-to-Promise (ATP), and billing processes
Experience supporting global organizations in manufacturing and consumer goods sectors
Strong analytical and problem-solving skills
Excellent verbal and written communication skills (English fluent)
Ability to work collaboratively with cross-functional teams
Detail-oriented, proactive, and committed to continuous improvement
Proficiency in MS Office, SAP Solution Manager, Service Now
Responsibilities
Analyze, design, and configure SAP SD, MM, and Logistics modules to support business requirements in order fulfillment, supply chain, and billing operations
Manage and optimize enterprise structure, master data (customer/material), and organizational unit assignments to align with business processes
Configure and maintain pricing procedures using condition techniques, ensuring accurate and flexible pricing strategies
Implement and support core supply chain functionalities, including order management, inventory control, shipping, delivery, and goods movement
Design and maintain ATP processes, ensuring product availability and efficient order processing
Configure and support billing processes, including billing document types, credit/debit memos, and integration with FI/CO modules
Develop functional specifications for RICEF objects (Reports, Interfaces, Conversions, Enhancements, Forms) and work closely with technical teams for solution delivery
Support integration with external systems and EDI/IDoc messaging for sales order, delivery, and billing processes
Conduct unit, integration, and user acceptance testing (UAT), prepare test cases, and support cutover and post-go-live activities
Provide end-user training, create user manuals, and deliver knowledge transfer to support teams
Monitor and resolve production support issues, analyze incident tickets, and implement process improvements