Spontaneous application Community Manager (Video Games) - Worldwide - Remote

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Applications are open to candidates worldwide. These are 100% remote, Work-From-Home roles. Currently accepting spontaneous applications for multiple positions in Community Management and Social Media Management. Some responsibilities and requirements may not be applicable to all roles.

Keywords: Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients. The team is growing and is always on the lookout for talented professionals who share their values and are passionate about the videogames industry. Benefits include working with great games, joining a thriving community of professionals, and developing skills and career alongside a diverse, global team.

Requirements

• Minimum of 2 years’ experience of community management/social media in gaming on a professional basis.
• Excellent written and verbal communication skills in English.
• Bilingualism (particularly English with French, Spanish or German) is a plus.
• Passionate about video games and social media.
• Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook...).
• Expertise with social listening and social management best practices.
• Experience managing or moderating a thriving gaming community.
• Higher education in marketing, business administration, communication, adult education, or related fields.
• Important: Please ensure your contact information, including your personal email address, location, and languages spoken and written, is included on your CV or cover letter.

Responsibilities

• Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
• Responding to comments and player queries in a timely manner.
• Creating engaging content for social media.
• Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
• Assisting the developer by collating and reporting on player feedback.
• Helping foster and maintain a safe and welcoming environment for a game community.
• Moderating discussions and comments following set community guidelines.
• Proactively suggesting new ways to grow and care for your community.
• Creating and updating corresponding documentation as needed.

Application Instructions

• Applications are open to candidates worldwide.
• Please include your contact information (email address, location, languages spoken/written) on your CV or cover letter.

Company Information

• Remote role offering flexibility and a good work-life balance.
• Fun, friendly, diverse, and inclusive company culture.
• Opportunity to work on exciting projects with global brands.