Spontaneous application Community Manager (Video Games) - Worldwide - Remote at Keywords Studios

Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Video Games, Gaming, EntertainmentIndustries

Requirements

Minimum of 2 years’ experience of community management/social media in gaming on professional basis
Excellent written and verbal communication skills in English
Bilingualism (particularly English with French, Spanish or German) is a plus
Passionate about video games and social media
Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook...)
Expertise with social listening and social management best practices
Experience managing or moderating a thriving gaming community
Higher education in marketing, business administration, communication, adult education, or related fields
Include contact information, including personal email address, location, and languages spoken and written, on CV or cover letter
Full-time availability typically required (part-time might be considered depending on projects)

Responsibilities

Reviewing all incoming community interactions on different social media platforms and communicating directly with players
Responding to comments and player queries in a timely manner
Creating engaging content for social media
Building in-depth reports on community growth and engagement, and proposing improvements based on those findings
Assisting the developer by collating and reporting on player feedback
Helping foster and maintain a safe and welcoming environment for a game community
Moderating discussions and comments following set community guidelines
Proactively suggesting new ways to grow and care for your community
Creating and updating corresponding documentation as needed

Skills

Key technologies and capabilities for this role

Community ManagementSocial Media ManagementContent CreationCommunity EngagementPlayer FeedbackModerationReportingEnglish CommunicationBilingual

Questions & Answers

Common questions about this position

Is this a remote position and can I apply from anywhere?

Yes, this is a 100% remote, work-from-home role open to candidates worldwide, not limited to South America residents.

What experience is required for the Community Manager role?

A minimum of 2 years’ experience in community management or social media in gaming is required, along with excellent English communication skills, passion for video games, and expertise in platforms like Discord, Twitch, Reddit, Instagram, and Facebook.

What is the company culture like at Keywords Studios?

The company culture is fun, friendly, diverse, and inclusive, welcoming people from all over the world, with a global team of 100+ community professionals focused on gaming and entertainment.

What should I include in my application?

Include your contact information, personal email address, location, and the languages you speak and write on your CV or cover letter.

What benefits does this role offer?

As a remote role, it offers flexibility and a nice work-life balance, along with working on exciting projects with global brands.

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters

1998Year Founded

$487.8MTotal Funding

IPOCompany Stage

Consumer Software, Entertainment, GamingIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.

Integration of acquired companies could pose operational challenges and affect service quality.

Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.

The company has a global presence with over 13,000 professionals in 25+ countries.

Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.

Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.

Private equity interest indicates strong market confidence and strategic growth potential.

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