Abarca Health

Specialist, Global Quality Assurance

Verona, Veneto, Italy

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Biotechnology, PharmaceuticalsIndustries

Global QA Specialist

Employment Type: Full time


About Alira Health

Join our global team dedicated to innovation and initiative, where physical walls and different time zones don’t limit, but encourage, collaboration. Where all contributions and new ideas are explored with an open mind and work is driven by our shared values: be courageous, be accountable, be honest, be inclusive and elevate others.


Position Overview

The Global QA Specialist at Alira Health supports the development, implementation, and continuous improvement of quality systems across Alira Health’s global operations, including Research and Clinical Development (RCD), Real World Solutions (RWS), and Patient-Centric Technology (PCT). This role is responsible for ensuring compliance with applicable regulatory standards (e.g., ICH GCP, GDPR, ISO 27001, 21 CFR Part 11), internal procedures, and industry best practices. The Global QA Specialist works cross-functionally with internal stakeholders and external partners to support audits, CAPAs, vendor qualification, and quality documentation.


Role

The Global Quality Assurance Specialist works closely with the Quality Assurance (QA) team and all business units to support the implementation and maintenance of the quality management system (QMS), the management of internal and external audits, and training compliance.


Key Responsibilities

Tactical

  • Collaborate in the preparation or review of internal documents and reports required by Alira Health procedures such as policies, procedures, quality events, validation documentation, and other regulated records.
  • Document and track quality events.
  • Provide QA support for client audits, including documentation preparation and response tracking.
  • Conduct internal and vendor audits, and support external audits and inspections by preparing documentation, coordinating logistics, and tracking audit responses.
  • Assist in the development and maintenance of policies, procedures, and other QMS controlled records.
  • Track training compliance, review training records, and ensure timely onboarding of new personnel in quality-related topics.
  • Support computer system validation documentation reviews for GxP-relevant systems.
  • Provide interpretation of regulatory requirements and offers recommendations regarding pathways to compliance.
  • Participate in, or lead, meetings with key stakeholders.

Operational

  • Participate in the implementation of the global Quality Policy and QMS.
  • Coordinate vendor qualification and due diligence activities: risk assessments, due diligence, distribution and follow-up of qualification questionnaires, and audit planning.
  • Support internal audit programs, including scheduling, execution, reporting, and follow-up on corrective actions.
  • Partner with stakeholders to ensure quality oversight and ongoing compliance in active studies, technology platforms, and service providers.
  • Contribute to quality metrics tracking, trend analysis, quality risk management, and Quality Management Reviews (QMRs) to identify areas for improvement.
  • Collaborate in the implementation of risk mitigation strategies based on quality management review outcomes.
  • Maintain document control processes and ensure timely periodic review of controlled documents.
  • Participate in the preparation for, hosting of, Sponsor and ISO surveillance audits and regulatory inspections.
  • Support the investigation, documentation, and response to quality issues and audit findings.
  • Contribute to process improvement initiatives and harmonization efforts across global sites.
  • Responds to requests and emails promptly and efficiently.
  • Performs additional duties as assigned.

Strategic

  • Support the development and deployment of a global quality strategy aligned with corporate goals and regulatory expectations.
  • Support the implementation of risk-based quality management approaches across business units.
  • Participate in strategic quality initiatives.

Note: If you are being referred to one of our roles by a connection in Alira Health, please apply using the referral link emailed to you.

Skills

Quality Assurance
Quality Management System (QMS)
ICH GCP
GDPR
ISO 27001
21 CFR Part 11
Audits
CAPA
Vendor Qualification
Quality Documentation
Internal Audits
External Audits
Client Audits
Validation Documentation

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters
2005Year Founded
VENTURE_UNKNOWNCompany Stage
HealthcareIndustries
501-1,000Employees

Benefits

PTO
Parental leave
Work flexibility
Health insurance
Wellness stipend
401k
Tuition reimbursement
Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.
Growing focus on specialty drugs may require platform adaptation.
Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.
The company offers innovative programs like Triple S en Casa for home delivery.
Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.
Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.
Recognition as a top IT workplace attracts top talent, driving innovation.

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