Specialist 2, User Exp-Design Researcher at Comcast

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Technology, TelecommunicationsIndustries

Requirements

Demonstrate a command of usability and accessibility standards in partnership with interface design disciplines and principles
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Consistent exercise of independent judgment and discretion in matters of significance

Responsibilities

Drive research initiatives on a specific product or product area connecting to the broader product vision
Develop and conduct user experience studies to gain user insights, validate concepts, and drive the development of broad reaching user interface designs
Develop new research and test theories that lead to alternative, leading-edge solutions
Integrate user research findings into product strategy
Champion efforts to ensure inclusive and accessible designs
Partner closely with designers, product managers and other strategists to identify the opportunities of our frontline workforce tools
Collaborate with project stakeholders to understand business goals and roadmaps, and to identify and frame opportunities for research for the product strategy, user, and internal capacity
Facilitate research debriefs, brainstorming exercises, and other workshops that utilize design thinking approaches to fuel ideation and evaluate product design
Review competing products and recommend solutions that differentiate our organization's products from those of competitors

Skills

User Experience Research

Design Research

Accessibility Testing

User Interface Design

Product Development Lifecycle

Empathetic Design

Subject Matter Expert

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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