Solutions Consultant

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

Candidates should possess at least two years of experience in a customer-facing role within a software company, along with a minimum of two years of experience in the legal industry, such as paralegal, office administrator, legal clerk, or similar roles; previous experience using Docketwise is preferred; the ability to clearly communicate technical information is required, as is the capacity to autonomously manage ambiguous situations and a genuine passion for customer service with the ability to troubleshoot in an unknown product ecosystem; bilingual skills in Spanish/English are greatly preferred, though not required, and a willingness to develop technical skills outside of normal working hours is expected.

Responsibilities

The Solutions Consultant will partner with the Sales Team to articulate the overall AffiniPay value proposition and strategy to customers, technically close complex opportunities through competitive knowledge and technical skill, understand customer problems and pain points demonstrating the value of AffiniPay's solutions, utilize industry knowledge to craft custom demonstrations, own product engagement during the trial phase, act as a central point of contact for the sales team regarding product and business fit, deliver product and technical demonstrations, maintain accurate notes and feedback in CRM, proactively engage with customers regarding product feedback and the competitive landscape, train the sales team on demo techniques, and perform other duties as assigned.

Skills

Industry Knowledge

Technical Skills

Communication Skills

Demonstration Skills

Customer Engagement

Sales Support

Bilingual (English/Spanish)

AffiniPay

Payment processing solutions for professionals

About AffiniPay

AffiniPay provides payment solutions specifically designed for professionals in various industries, including legal, accounting, design, and associations. Its main products, such as LawPay and CPACharge, offer customized payment processing systems that help clients manage transactions securely and efficiently. These solutions streamline payment processes, improve cash flow, and enhance the client experience. AffiniPay distinguishes itself from competitors by focusing on the unique needs of professional services and ensuring compliance with industry standards, which is essential for clients handling sensitive financial information. The company's goal is to be a trusted partner for professionals by providing secure and effective payment processing solutions that meet their specific requirements.

Austin, TexasHeadquarters

2005Year Founded

GROWTH_EQUITY_VCCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Risks

Increased competition from fintech startups could erode AffiniPay's market share.

Expansion into new markets may expose the company to unfamiliar regulatory challenges.

Reliance on key partnerships may pose a risk if these relationships change or dissolve.

Differentiation

AffiniPay specializes in payment solutions for professional services like legal and accounting.

The company offers industry-specific products such as LawPay and CPACharge.

AffiniPay emphasizes security and compliance, crucial for handling sensitive financial information.

Upsides

Expansion into Puerto Rico could open new markets and increase revenue streams.

Significant investment from Genstar Capital could accelerate growth and innovation.

CEO Dru Armstrong's recognition could enhance the company's reputation and attract top talent.

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