Cresta

Software Engineer, Fullstack (Intern)

Toronto, Ontario, Canada

Not SpecifiedCompensation
InternshipExperience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, AI & Machine Learning, Software Development, Call Center TechnologyIndustries

About Cresta

Are you interested in defining how Generative AI will shape the future of work? We are a Silicon Valley Series D startup, spun out of the Stanford AI lab and are co-founded by Sebastian Thrun, co-founder and CEO of Google-X, Waymo, Udacity, Kitty Hawk, and more. Cresta launched in 2020. Since then, we've grown revenue and our team by 300% and became officially a Unicorn. We've assembled a world-class team of AI and ML experts, go-to-market leaders, top-tier investors, and advisors including Andreessen Horowitz, Greylock Partners, Sequoia Capital, Tiger Global, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Holiday Inn, and Dropbox and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. We are growing our machine learning team in North America. Join us to develop great products in an exceptional strong team. Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster, and 10x better. We apply AI to improve Call Center operations using our patented real-time coaching platform. We provide dynamic, live guidance to every agent based on the best practices of the top performers.

About Your Role

As a full-stack software engineer, you will have the options to work on different products at Cresta. Cresta Opera, the no-code AI command center for contact centers. Cresta Platform, the core engineering platform that enables all Cresta features. Cresta Studio, the one-stop-shop for call analysis, building, evaluating, and deploying conversational AI models. The products leverage the latest LLM technologies to build differentiated product suites. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects.

Responsibilities

  • You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects.
  • Collaborate with senior engineers on the team to write and push high-quality code efficiently for both the frontend and backend.
  • Build exciting products in which ML/AI is applied at the core as a major differentiator for the product. You'll work closely with ML engineers on such features (you do not need to be an ML engineer yourself; we do not expect any experience with ML).
  • Identify and leverage opportunities to improve general engineering productivity.
  • Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation

Qualifications

  • Experience coding in modern programming languages like Python, Go, Java for backend and JavaScript, TypeScript for frontend.
  • Understanding of the modern front-end ecosystem and experience applying frameworks/tools (React.js, Webpack, and Node.js) and patterns to complex, production web applications.
  • Comfortable defining and building robust APIs with a strong understanding for different protocols like REST, RPC frameworks, Websockets etc.
  • Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products.

Compensation and Benefits

  • Salary: $30-$50 per hour subject to taxes.
  • Benefits: Lunch can be expensed (up to $25) while working in the office.

Skills

Generative AI
LLM
Full-stack development
AI
ML

Cresta

AI-powered coaching for sales teams

About Cresta

Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Competition from AI giants like Google and Microsoft threatens Cresta's market share.
Rapid AI advancements may render Cresta's offerings outdated without continuous innovation.
Expansion into Romania and India may face operational challenges and increased costs.

Differentiation

Cresta's Real-Time Intelligence Engine offers unique AI-driven insights for sales improvement.
The company provides AI-powered coaching, enhancing sales team performance with real-time feedback.
Cresta's chatbot service reduces repetitive tasks, allowing agents to focus on complex issues.

Upsides

Cresta's $125M Series D funding boosts product development and market expansion.
Recognition in Forbes AI 50 list enhances Cresta's credibility and market presence.
Human-in-the-loop AI capabilities improve customer service interactions and satisfaction.

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