Twilio

Software Engineer, Early Career - Messaging API

United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Communication ServicesIndustries

Software Engineer (L1) - Messaging API

Position Overview

This position is needed to build and enhance the Messaging APIs, ensuring their reliability, availability, and scalability to provide a seamless and trusted experience to our customers. As part of the Messaging API team, you will own the gateway services into the Messaging Platform. From orchestrating messages to retrieving message logs, you will work across various tech stacks to deliver a consistent customer and developer experience that abstracts away the complexity of the underlying Messaging Platform. You will play a key role in shaping the future of our APIs, delivering new and innovative experiences to our growing customer base.

Who We Are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Responsibilities

In this role, you’ll:

  • Operate independently and self-sufficiently, while also excelling in team collaboration and leadership when appropriate.
  • Design and implement solutions to introduce seamless features to the Messaging product.
  • Scale solutions and infrastructure to ensure highly available and resilient customer experiences.
  • Engage in all stages of the software development lifecycle, including planning, designing, coding, testing, deployment, and monitoring.
  • Use a variety of testing methodologies (unit, integration, cluster, end-to-end, performance, fault tolerance) to ensure performance, stability, and reliability in our code and products.
  • Deploy code to the cloud; learn and use AWS, K8s, CI/CD, front-end frameworks, and back-end service building techniques.
  • Participate in the refinement of the team’s Product Backlog, estimating work and other Agile ceremonies as a strategic voice to the team.
  • Collaborate with cross-functional stakeholders to align goals and deliver high-quality solutions.
  • Foster a positive team environment to promote collective growth.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Bachelor's degree in Computer Science or a related engineering field.
  • 0-2 years of hands-on experience in a school or industry setting building software that solves real-world problems.
  • Strong computer science fundamentals, including data structures, algorithms, operating systems, networking, and distributed systems.
  • Independent and curious; uses available resources to learn and grow.

Employment Type

  • [Employment Type not specified]

Location Type

  • [Location Type not specified]

Salary

  • [Salary not specified]

Skills

Messaging APIs
API Development
Reliability Engineering
Scalability
Distributed Systems
Customer Experience
Developer Experience

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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