Close

Senior Software Engineer - Frontend/React (USA Only - 100% Remote)

United States

$130,000 – $210,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Enterprise Software, Consumer SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: $130K - $210K

Close is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again. We ❤️ small scaling businesses. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or a complex UI. We are out to supercharge sales productivity with the most modern, thoughtfully all-in-one, AI-powered, and communication-focused CRM.

Our app’s frontend is a single-page TypeScript web app mostly written in React (originally built with Backbone.js). Our mobile app is built using React Native. We bundle with Vite and target only modern browsers. We test with Vitest, React Testing Library, Playwright, and Chromatic (VRT). Our UI updates in near real-time and is styled via CSS modules and takes advantage of fun technologies like Websockets and WebRTC. We care about performance (e.g. route-based code splitting or skeleton UI), maintainability, and testability of our frontend code. Our product development process is inspired by Shape Up. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi wireframes, and communicating continuously when those ideas are brought to life using Figma and code (Storybook). Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.

Requirements

  • Details not provided in the description.

Responsibilities

  • Conceiving, designing, building, and launching new user-facing features.
  • Implementing new AI features to turbocharge customers’ daily tasks.
  • Working with Twilio’s API, WebSockets, and WebRTC to improve calling and SMS features.
  • Building user-facing analytics features that provide actionable insights based on sales activity data.
  • Enhancing our web app with real-time updates powered by GraphQL Subscriptions.
  • Improving real-time collaboration user experience.
  • Leveraging the latest AI LLMs from (details not provided).

Company Information

  • About Close: A bootstrapped, profitable, 100% remote, ~100 person team focused on building a CRM for small scaling businesses.
  • Tech Stack:
    • Frontend: React, React Native, TypeScript, Vite, CSS Modules, Storybook
    • Backend: Python/Flask, MongoDB, Postgres, Elasticsearch, Redis
    • DevOps: Docker, AWS
  • Open Source Projects: react-custom-scroller, use-infinite-scroll, use-abortable-effect, smart-tooltip-delay, Under the Hood: Developing Close’s AI-Powered Call Assistant, Cutting our Lead page LCP by half, Highlights From a Complex Downshift.js Refactor.
  • Blog: The Making of Close (https://themakingofclose.com/)

Skills

TypeScript
React
Vite
Vitest
React Testing Library
Playwright
Chromatic
CSS Modules
Websockets
WebRTC
REST API
GraphQL
Docker
AWS
Python
Flask
MongoDB
Postgres
Elasticsearch
Redis
Figma
Storybook

Close

CRM platform for startups and SMBs

About Close

Close provides a customer relationship management (CRM) platform tailored for startups and small to medium-sized businesses (SMBs). The platform enhances communication and minimizes manual data entry, allowing sales representatives to work more efficiently. Close's features include a user-friendly interface and automation tools that aim to double the productivity of sales teams. Unlike many competitors, Close operates on a subscription-based model and is a bootstrapped, profitable company with a fully remote team of around 90 employees. The company prioritizes autonomy and asynchronous communication, enabling team members to work from anywhere. Close's goal is to create a desirable work environment while maintaining transparency and investing in team growth, all while focusing on productivity and quality without micromanagement.

Toronto, CanadaHeadquarters
2013Year Founded
$243.2KTotal Funding
SEEDCompany Stage
Enterprise SoftwareIndustries
51-200Employees

Benefits

PTO
Family leave
Medical, dental, & vision coverage
401k with 6% match
Company goal-based bonus
Coworking stipend
Paid 4-week sabbatical
Flexible working hours

Risks

Emerging competitors like Celestia could threaten Close's market position.
Innovative platforms like Loft may raise CRM expectations in related industries.
Diversification trends in adjacent markets may pressure Close to expand offerings.

Differentiation

Close offers a user-friendly interface focused on sales productivity and automation.
The company operates with a 100% remote team, emphasizing asynchronous communication.
Close is bootstrapped and profitable, maintaining autonomy and transparency in operations.

Upsides

Increased CRM adoption due to remote work trends benefits Close's market position.
AI-driven automation tools align with Close's focus on reducing manual data entry.
The CRM market's projected growth offers significant opportunities for Close.

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