[Remote] Software Engineer, Backend (AI Agent) at Cresta

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Contact Center SoftwareIndustries

Skills

Key technologies and capabilities for this role

Large Language ModelsAI Agent systemsServer architectureCloud technologiesHigh-volume interaction handlingServer optimizationData managementScalable application development

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What experience is required for this Software Engineer role?

Candidates need a Bachelor’s degree in Computer Science or a related field and 2+ years of experience in backend system architecture.

What does the company culture at Cresta emphasize?

Cresta emphasizes innovation, leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, collaboration with cross-functional teams, and building cost-effective, secure, and reliable solutions.

What makes a strong candidate for this backend engineer position?

Strong candidates have a Bachelor’s degree in Computer Science, 2+ years in backend system architecture, and experience designing scalable backend systems, optimizing performance, and collaborating with ML and frontend teams.

Cresta

AI-powered coaching for sales teams

About Cresta

Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.

Palo Alto, CaliforniaHeadquarters

2017Year Founded

$268.5MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Competition from AI giants like Google and Microsoft threatens Cresta's market share.

Rapid AI advancements may render Cresta's offerings outdated without continuous innovation.

Expansion into Romania and India may face operational challenges and increased costs.

Differentiation

Cresta's Real-Time Intelligence Engine offers unique AI-driven insights for sales improvement.

The company provides AI-powered coaching, enhancing sales team performance with real-time feedback.

Cresta's chatbot service reduces repetitive tasks, allowing agents to focus on complex issues.

Upsides

Cresta's $125M Series D funding boosts product development and market expansion.

Recognition in Forbes AI 50 list enhances Cresta's credibility and market presence.

Human-in-the-loop AI capabilities improve customer service interactions and satisfaction.

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