Software Engineer - AI at Promise

San Francisco, California, United States

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$150,000 – $215,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

GovTech, GovernmentIndustries

Requirements

Energized by big, complex challenges and the opportunity to solve them
Desire work with real, measurable impact on people’s lives
Take ownership and run toward problems
Value clear, candid, and constructive communication
Comfortable with freedom and responsibility (no preference for hierarchy or rigid structures)
Comfortable with change, moving fast, adapting often, and agility
Thrive in mission-driven, ambitious, and direct culture
Believe efficiency means doing better

Responsibilities

Design and develop AI-powered applications and services, focusing on generative AI and LLMs
Implement services for generative AI integrations, document parsing, model fine-tuning, and RAG systems
Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges
Track and apply advancements in the AI landscape, guiding strategy and adoption
Contribute to the vision, goals, and roadmap for AI/ML development at Promise

Skills

Key technologies and capabilities for this role

Generative AILLMsPrompt EngineeringFine-tuningDocument ParsingRAGAI Pipelines

Questions & Answers

Common questions about this position

What is the salary range for the Software Engineer - AI position?

The salary range is $150K - $215K.

Is this a remote or hybrid role?

This is a hybrid position.

What key skills are required for this Software Engineer - AI role?

The role requires experience with generative AI and large language models (LLMs), building AI pipelines for prompt engineering, fine-tuning, document parsing, and RAG systems.

What is the company culture like at Promise?

Promise values ownership, running toward problems, clear candid communication, and working hard on meaningful challenges with real-world impact. The team includes experts from Palantir, Google, Stripe, and government leaders.

What makes a strong candidate for this role?

Strong candidates are energized by big complex challenges, want real impact on people's lives, take ownership, and value clear candid communication.

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.

Changes in government policies may impact demand for Promise's services.

Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.

The company uses advanced technology for quick and reliable income verification services.

Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.

AI-driven outreach methods enhance customer engagement in the public sector.

Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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