Social Worker-Field Based- New York City, NY at CVS Health

Norwalk, Connecticut, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health InsuranceIndustries

Requirements

Minimum of 2 years of experience in medical social work or case management (preferred)
Ability to travel 50-75% within a designated geographic area for in-person case management activities (travel expenses reimbursed)
Proficient in Microsoft Office Suite, including Word, Excel, Outlook, OneNote, and Teams
Confidence working at home as an independent thinker, using tools to collaborate and connect with teams virtually
Access to a private, dedicated space to conduct work effectively

Responsibilities

Conduct field visits to the member’s home, community locations, medical facilities, and other locations
Complete care management focused assessments (initial and ongoing) for members enrolled in the Long-Term Care Program and other care initiatives
Set member-centered goals, identify barriers and strategies to address them, and establish, monitor, and adapt interventions to achieve member goals
Develop and implement strategies to coordinate and integrate post-acute and long-term care services, preventing exacerbations and unnecessary custodial placements
Utilize social work principles and strategies to address the social determinants of health within each member’s individualized care plan
Collaborate and facilitate ongoing communication with providers, primary care physicians, Medical Directors, pharmacists, and care management staff to discuss member status and progress toward goals
Advocate for members to ensure they receive all necessary care covered by their benefit plans and available through Medicaid and community resources
Build relationships with hospital social workers and community resources, leveraging data to ensure effective management of catastrophic, acute, and chronically ill members, aiming for appropriate utilization and reduced lengths of stay
Assist in identifying and reporting potential quality improvement opportunities
Direct social work interventions, including psychosocial assessments, follow-ups, in-home or facility assessments, documentation of issues and interventions, and facilitating access to a continuum of care through appropriate referrals
Focus on enhancing quality of care, ensuring compliance, improving outcomes, and reducing costs

Skills

Key technologies and capabilities for this role

Care ManagementCare PlanningField VisitsAssessmentsGoal SettingSocial WorkHealthcare CoordinationDSNPMedicareMedicaidCase Management

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

This is a field-based role requiring 50-75% travel, including conducting field visits to members’ homes, community locations, medical facilities, and other locations.

What are the key responsibilities of the Field Social Worker?

Responsibilities include conducting field visits and care management assessments, setting member-centered goals, identifying barriers, developing interventions, and collaborating with providers and community resources.

What skills or experience are required for this social worker role?

The role requires knowledge of social work principles to address social determinants of health, experience with care planning and assessments for dual eligible populations, and skills in collaboration with healthcare providers and community organizations.

What is the company culture like at CVS Health for this role?

CVS Health emphasizes a compassionate, connected, and convenient approach to health care with purpose-driven colleagues passionate about transforming health care and making a life-changing impact on members.

What makes a strong candidate for this Field Social Worker position?

Strong candidates will have experience in social work with complex populations like dual eligible members, skills in member-centered care planning, and the ability to travel 50-75% while building relationships with providers and community resources.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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