[Remote] Site Reliability Engineer (SRE) – Azure & SaaS Platforms at Xplor

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, PaymentsIndustries

Requirements

3–5+ years of experience in Site Reliability Engineering, DevOps, or Cloud Engineering roles
Hands-on experience supporting Azure-native platforms at scale (AKS, App Services, Azure Functions, etc.)
Proven track record in designing and optimizing secure CI/CD pipelines, including code quality and security scanning tools like SonarCloud
Experience supporting SaaS platforms in a cloud-native environment, ideally with integrated payments systems or PCI-sensitive workloads
Strong scripting and automation skills (PowerShell, Bash, or Python)
Expertise in system monitoring, alerting, and observability frameworks like Coralogix or OpenTelemetry
Experience with incident response, root cause analysis, and operational readiness best practices
Working knowledge of version control systems and git workflows
Excellent collaboration and communication skills in cross-functional Agile teams
A strong sense of ownership, accountability, and commitment to reliability and delivery excellence

Responsibilities

Design and maintain secure, scalable CI/CD pipelines, incorporating tools such as SonarCloud for code quality and security scanning
Build resilient, automated cloud infrastructure on Azure (with limited exposure to AWS as needed)
Optimize platform performance, reliability, and cost-efficiency across distributed systems and cloud workloads
Contribute to architecture and automation strategies for PCI-compliant, integrated payments services
Lead incident response efforts and implement automation to reduce recurrence of production issues
Implement and maintain observability across the platform using Coralogix, OpenTelemetry, Azure Monitor, and related tools
Write and maintain Infrastructure as Code using Terraform, Ansible, or equivalent tools
Eliminate complexity and manual operations through thoughtful automation and platform tooling
Collaborate across engineering teams to embed reliability, scalability, and security into the development lifecycle
Participate in on-call rotations for production support
Other responsibilities as assigned

Skills

Azure

SaaS

CI/CD

Terraform

Ansible

SonarCloud

Coralogix

OpenTelemetry

Azure Monitor

Infrastructure as Code

PCI compliance

AWS

Xplor

Provides software and payment solutions for businesses

About Xplor

Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.

None, NoneHeadquarters

2022Year Founded

DEBTCompany Stage

Consumer Software, Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Square and Stripe may impact Xplor's market share.

Economic instability in Australia and New Zealand could affect Xplor Gym's adoption.

Regulatory scrutiny on PayFac as a Service may delay its implementation.

Differentiation

Xplor integrates SaaS solutions with embedded payments for everyday life businesses.

The company offers AI-driven tools like Service Autopilot for innovative service delivery.

Xplor's PFaaS optimizes payment systems, unlocking new revenue streams for SaaS companies.

Upsides

Xplor Gym's launch in Australia and New Zealand expands its fitness market presence.

Justin Beck's appointment is set to drive global growth in home services.

Generative AI integration can enhance Xplor's offerings, adding value for clients.

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