Site Reliability Engineer - Remote at PayNearMe

Santa Clara, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Proficiency in Terraform for infrastructure as code
Experience with Kubernetes and Docker for container orchestration and management
Expertise in Datadog for monitoring and observability
Knowledge of defining, monitoring, and maintaining SLOs and SLAs
Skills in incident response, root cause analysis, and blameless postmortems
Ability to ensure reliability and stability of production environments
Proficiency in automation and scripting using Python, Bash, or Go
Experience with CI/CD pipelines using GitLab CI
Skills in capacity planning, scaling, and auto-scaling strategies
Knowledge of security best practices and compliance standards
Ability to collaborate with development teams and provide technical support
Experience in software engineering for operations, developing internal tools
Willingness to participate in on-call rotation

Responsibilities

Design, implement, and maintain scalable and resilient infrastructure using Terraform
Deploy, manage, and optimize Kubernetes clusters and containerized applications using Docker
Develop and maintain monitoring and observability solutions using Datadog
Define, monitor, and maintain SLOs and SLAs
Respond to incidents, perform root cause analysis, and implement preventive solutions
Ensure reliability and stability of production environments, assessing and improving system reliability
Develop automation scripts and tools using Python, Bash, or Go to reduce manual intervention
Enhance and maintain CI/CD pipelines using GitLab CI
Assist in capacity planning and implement auto-scaling strategies
Implement security best practices and ensure compliance
Collaborate with development teams on reliability and scalability of features
Develop and maintain internal tools and services for operations
Participate in on-call rotation for production issues

Skills

Key technologies and capabilities for this role

TerraformKubernetesDockerInfrastructure as CodeContainerization

Questions & Answers

Common questions about this position

Is this Site Reliability Engineer position remote?

Yes, this is a fully remote position.

What skills are required for the Site Reliability Engineer role?

Key skills include Terraform for infrastructure as code, Kubernetes and Docker for container orchestration, Datadog for monitoring, and Python for automation and scripting.

What does a typical day look like for this Site Reliability Engineer?

You'll design and maintain infrastructure with Terraform, manage Kubernetes and Docker containers, implement monitoring with Datadog, handle SLOs/SLAs, respond to incidents, and develop automation scripts with Python.

What is the company culture like at PayNearMe?

PayNearMe is a growing team of 200+ employees across 41 states, headquartered in Silicon Valley, focused on innovative payment technology and shaping the future of payments.

What makes a strong candidate for this Site Reliability Engineer position?

Candidates with a software engineering approach to operations, expertise in infrastructure automation with Terraform, Kubernetes/Docker management, Datadog observability, and Python scripting will stand out.

PayNearMe

Flexible payments platform for diverse transactions

About PayNearMe

PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Venmo. The platform is designed to enhance the payment experience for both customers and businesses, making it easy for clients such as consumer lenders and online gaming companies to collect payments. PayNearMe stands out by offering a secure cash payment service at over 60,000 retail locations, which simplifies the payment process for users who prefer cash. Additionally, the platform utilizes artificial intelligence to personalize customer experiences and improve bill pay. The company's goal is to create a seamless and user-friendly payment experience while generating revenue through fees charged to businesses for processing payments.

Santa Clara, CaliforniaHeadquarters

2009Year Founded

$156.1MTotal Funding

SERIES_DCompany Stage

Fintech, AI & Machine LearningIndustries

201-500Employees

Benefits

Professional Development Budget

Risks

Emerging fintech startups could erode PayNearMe's market share with similar solutions.

Regulatory scrutiny may increase compliance costs for PayNearMe.

Partnership with Trustly exposes PayNearMe to open banking data privacy risks.

Differentiation

PayNearMe offers a wide range of payment options, including cash and digital wallets.

The platform integrates AI to enhance personalized customer experiences and improve payment solutions.

Partnerships with companies like Trustly and PayPal expand PayNearMe's payment capabilities.

Upsides

The rise of BNPL services presents an opportunity to expand PayNearMe's payment options.

Increasing mobile wallet usage allows PayNearMe to enhance its mobile-first payment methods.

Open banking regulations in the US offer new integration opportunities for PayNearMe.

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