Site Reliability Engineer at Literati

Colorado, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal TechIndustries

Requirements

Experience as a Site Reliability Engineer or similar role
Experience performing log analysis and software remediation
Experience using configuration management tools (Terraform, Puppet, Ansible)
Experience working with cloud platforms and remote collocated systems
Deep knowledge in monitoring and alerting tools (New Relic, Datadog, Dynatrace)
Confidence in navigating and troubleshooting operating systems (Windows, Linux)
Knowledge of mainstream databases (writing queries, tuning)
Experience designing and troubleshooting large-scale distributed systems
Strong grasp of software engineering principles and agile practices
Knowledge of how distributed systems scale, fail, and recover
Capable of recommending improvements and rallying others to implement them
Good problem-solving skills

Responsibilities

Own SaaS application reliability and architecture
Solve complex systems issues
Support and escalated customer-facing issues
Participate in a 24/7 on-call rotation
Lead root cause analysis and remediation efforts
Automate workflows to improve efficiency
Build and maintain dashboards for real-time monitoring
Drive reliability improvements across cloud infrastructure
Enforce security and compliance standards
Coordinate cross-team incident resolution
Manage disaster recovery and operational playbooks
Mentor engineers and foster technical excellence
Be a reliable, collaborative presence on the team

Skills

Key technologies and capabilities for this role

Microsoft 365AISecurity GovernanceAutomated Workflows

Questions & Answers

Common questions about this position

What is the work arrangement for this Site Reliability Engineer role?

The position follows a hybrid working model, requiring employees to work from the Denver office at least three days a week. Candidates should reside within a reasonable commuting distance from one of the company's offices, including Denver.

What are the key responsibilities of a Site Reliability Engineer at Litera?

Key responsibilities include owning SaaS application reliability and architecture, solving complex systems issues, participating in 24/7 on-call rotation, automating workflows, building monitoring dashboards, and driving reliability improvements across cloud infrastructure.

Is there an on-call requirement for this position?

Yes, the role requires participation in a 24/7 on-call rotation.

What is the company culture like at Litera?

The role is hands-on and team-oriented, valuing collaboration, proactive problem-solving, and cultivating a collaborative and innovative environment through the hybrid model.

What makes a strong candidate for this Site Reliability Engineer role?

Strong candidates will have experience ensuring SaaS stability and scalability, expertise in automation, monitoring systems, cloud infrastructure, incident response, and a proactive approach to problem-solving in team settings.

Literati

Curated book subscription service for all ages

About Literati

Literati offers a subscription service for curated book selections aimed at both adults and children. Each month, subscribers receive a new hardcover book chosen by influential figures, known as Luminaries, from various fields such as business, sports, and the arts. This approach provides readers with enriching and inspiring content. For children, Literati features a 'try before you buy' option, allowing parents to receive a selection of expertly reviewed books to ensure quality and age-appropriateness. The company differentiates itself by combining celebrity involvement with expert curation, appealing to those seeking intellectual and inspirational reading experiences. Literati's goal is to foster a love for reading through high-quality literature while generating revenue through subscription fees and book sales.

Austin, TexasHeadquarters

2017Year Founded

$89.5MTotal Funding

SERIES_BCompany Stage

Education, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Short-term Disability Insurance

Parental Leave

Flexible Work Hours

Unlimited Paid Time Off

Company Equity

Risks

Increased competition from companies like Book of the Month challenges Literati's market share.

Celebrity involvement risks brand reputation if associated figures face controversies.

Integration challenges from Follett Book Fairs acquisition may disrupt Literati's operations.

Differentiation

Literati offers curated book selections with celebrity involvement, enhancing its unique market position.

The 'try before you buy' model for children's books sets Literati apart from competitors.

Literati's platform includes exclusive content and discussions, enriching the reader's experience.

Upsides

Rising interest in personalized content boosts demand for Literati's curated book services.

AI-driven personalization can enhance Literati's book selection process, improving customer satisfaction.

Celebrity and influencer marketing trends align with Literati's Luminary-curated adult book offerings.

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