Site Reliability Engineer - Platform Engineering

Employment Type: [Not Specified] Location Type: Fully Remote (Spain) Salary: [Not Specified]

Our Guiding Stars

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

About Us

Our team is dedicated to building the next generation of cloud infrastructure and developer platforms at commercetools. We optimize, scale, and enhance the multi-cloud infrastructure that powers our services globally. As we evolve towards a platform engineering model, we're creating self-service solutions that empower our product teams to provision and manage their resources securely and efficiently.

The Opportunity

We're looking for a Site Reliability Engineer to join our Platform Engineering team managing critical infrastructure across AWS, and GCP. You'll be a key contributor to our mission of enhancing the developer experience by building and maintaining the robust, self-service tools and workflows that our product teams rely on. This is a mid-level position ideal for an engineer with a few years of cloud and automation experience who is passionate about scaling their skills in platform engineering and working with innovative technologies in a collaborative environment.

This role offers a fully remote work environment for candidates based in Spain.

Your Mission

• Develop and Implement Automation: Develop infrastructure automation using Terraform and Crossplane.
• Manage Kubernetes Clusters: Optimize Kubernetes environments across multiple cloud providers.
• Contribute to Self-Service Tooling: Help build and refine self-service platforms and workflows for our product teams, utilizing Spacelift and GitOps practices.
• Ensure Reliability: Participate in on-call rotations for infrastructure and platform services as part of our commitment to operational excellence.
• Collaborate with Teams: Work closely with product teams to understand their needs and develop platform solutions that enhance productivity.
• Support Continuous Improvement: Help develop scalable automation tools, work with the team to address infrastructure drift, and implement established security best practices.
• Promote Knowledge Sharing: Engage in pair programming, provide constructive code reviews, and foster knowledge sharing within the team and organization.

What You Need to Succeed

• Solid hands-on experience with at least one major cloud provider (AWS or GCP), and familiarity with another.
• Demonstrated experience with Infrastructure as Code, particularly Terraform; familiarity with Crossplane is a plus.
• Proven experience managing Kubernetes clusters, including workload configuration, optimization, and troubleshooting.
• Understanding of GitOps practices, CI/CD pipelines, and experience with automation tools like Spacelift.
• Strong automation and scripting capabilities (e.g., Python, Bash, Go).
• Experience with monitoring and observability tools such as Prometheus and Grafana.
• Excellent problem-solving abilities, including expertise in root cause analysis.
• Clear written and verbal communication skills in English.
• Enthusiasm for working in diverse, distributed international teams with a commitment to continuous improvement.

Nice to Have

• Experience with Crossplane or similar Kubernetes-based infrastructure tools.
• Background in platform engineering, particularly with self-service workflows.
• Comfortable developing automation tooling in Go.
• Experience working with multi-cloud environments.
• Familiarity with security best practices.