Ability to use a digital handheld device (RF scanner) to locate, pick, and verify merchandise orders
Safe navigation of a large picking cart around the club, including during club hours
Frequent lifting of merchandise
Ability to assemble cardboard boxes and pack orders in a safe and damage-free manner
Ability to move pallets of supplies using a pallet jack or other material handling equipment
Ability to assist with loading UPS/FedEx trucks and shrink wrapping pallets
Commitment to club policies, procedures, compliance, honesty, integrity, safety, inclusion, diversity, teamwork, speed, agility, innovation, and maintaining a friendly/positive attitude
Understanding of production and/or financial performance reporting for the department
Responsibilities
Perform all activities associated with picking and shipping orders to members' homes and businesses
Use a digital handheld device to locate and pick merchandise orders from the selling floor
Verify merchandise using handheld scanner device (RF)
Build boxes, shrink wrap packages, and move merchandise from sales floor to staging area
Pack orders in a safe and damage-free manner
Move pallets of supplies using pallet jack or other material handling equipment
Assist with loading UPS/FedEx trucks
Carry out job functions and responsibilities as assigned
Support application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, address/escalate concerns
Ensure a safe and positive environment for members and team
Embrace inclusion and diversity through collaboration and respect
Work as a team to achieve goals and deliver GOLD club standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean; Grand opening look)
Maintain a clean and organized SFC Area, inside and out
Process member purchases in a fast, courteous, and friendly manner
Deliver service excellence, resolve/deescalate member concerns