Shift Supervisor - Lead Barista, Starbucks, Miami, #183 at Gopuff

Miami, Florida, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, Retail, HospitalityIndustries

Requirements

Previous Starbucks/food service experience preferred, but not required
Welcoming and helpful attitude toward new team members
Ability to learn and adapt to current technology needs
Ability to work both independently and with a team
Focus on quality and take pride in your work
Attention to detail and ability to follow multi-step processes
Availability for early mornings, evenings, weekends, and/or holidays

Responsibilities

Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations
Uphold and maintain the execution of Gopuff standards, Starbucks’ brand standards, and food safety standards
Execute cafe processes, including food deliveries, replenishment, and cleaning
Maintain an on-going awareness of all promotional activities within Starbucks
Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety
Produce items to specifications on production cards and follow specific department routines
Monitor and record temperature-sensitive food items as outlined in best practices
Complete and record all cleaning tasks in the Starbucks space as outlined in best practices
Follow proper packaging and labeling guidelines for food products
Follow all food safety requirements as outlined through best practice
Complete all required Starbucks trainings
Demonstrate a culture of ethical conduct, safety, and compliance
Work in a safe manner at all times, identify and correct hazards, and comply with all safety policies and best practices
All other duties based on business needs

Skills

Key technologies and capabilities for this role

Barista SkillsCustomer ServiceFood SafetyBeverage PreparationFood HandlingCleaning ProtocolsInventory ManagementStarbucks StandardsPackagingTemperature Monitoring

Questions & Answers

Common questions about this position

Is previous experience required for this Shift Supervisor - Lead Barista role?

Previous Starbucks or food service experience is preferred but not required.

What are the working hours like for this position?

Working hours could include early mornings, evenings, weekends, and/or holidays due to the nature of the stores.

What key skills and qualities are needed for this barista role?

Candidates should have a welcoming and helpful attitude, ability to learn and adapt to technology, work independently and in a team, focus on quality, attention to detail, and follow multi-step processes.

What is the work environment like at Gopuff's Starbucks cafe?

It's an energetic, fast-paced store environment focused on speed, quality, and delivering an exceptional customer experience, with no two days the same.

What makes a strong candidate for this Shift Supervisor position?

Strong candidates are thinkers, dreamers, and risk takers ready to reshape retail, with a welcoming attitude, adaptability to technology, teamwork skills, focus on quality, and attention to detail.

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Philadelphia, PennsylvaniaHeadquarters

2013Year Founded

$4,817.2MTotal Funding

CONVERTIBLECompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.

'Santa Hours' may lead to higher operational costs without guaranteed returns.

Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.

Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.

Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.

Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.

'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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