ServiceNow Solution Architect (m/w/d) at DXC Technology

Eschborn, Hesse, Germany

DXC Technology Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT Services, ConsultingIndustries

Requirements

  • Proven experience in consulting / professional services and technical delivery
  • Proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect
  • Certified ServiceNow System Administrator
  • Certified Implementation Specialist in at least 2 product suites
  • Certified in ITIL Foundation (v3 or v4)
  • Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
  • Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc
  • Experience with delivering solutions in complex client environments
  • Understanding of common business analysis techniques and approaches
  • Experience of agile and traditional software and project methodologies
  • Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach
  • Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations
  • Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals
  • Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities
  • Fluent German and English language skills - verbal and in writing
  • Ability to work from home and to travel to client locations for meetings and workshops or work on client sites for periods where required

Responsibilities

  • Lead the technical delivery of projects based on the ServiceNow platform
  • Define technical solutions (at an architectural and design level of detail)
  • Provide technical leadership and mentoring to junior architects and offshore/onshore development teams
  • Deliver compelling solution demonstrations across the ServiceNow platform
  • Design and deliver technical integrations between ServiceNow, client IT and business services
  • Assist development teams in resolving complex technical issues through all stages of the project lifecycle
  • Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources
  • Establish deep and lasting relationships with clients and team members to enhance the reputation of DXC as an advisor of choice
  • Build constructive, working relationships with DXC’s global network of ServiceNow resources
  • Contribute to the development of DXC’s ServiceNow based product roadmap
  • Ensure the project delivery team complies with DXC solution architecture standards and frameworks
  • Operate as a member of the wider DXC community, sharing knowledge across functions and building your personal network within the company
  • Lead scoping, design, development and implementation activities across client projects to deliver world class ServiceNow based solutions
  • Analyse new business requirements and their correct technical implementation solutions using industry best practices
  • Work closely with engagement leads, project managers, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring risk and quality standards are adhered to

Skills

ServiceNow
Solution Architecture
Technical Design
Integrations
Technical Leadership
Project Delivery
Mentoring
ServiceNow Certifications

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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