ServiceNow QA Tester at Global Payments

Atlanta, Georgia, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FinTech, Financial ServicesIndustries

Extensive knowledge of ServiceNow
Skills and essential knowledge for designing, executing, and automating test cases
Strong strategic thinking, cross-group collaboration, and drive to offer company-wide solutions
Passion for success, high energy, and part of a high-performing team
Self-driven with strong technical acumen, relationship building skills, and understanding of the business
Growth mindset, pride in creating an empowering environment
Passionate about making others successful, customer-obsessed, focused on building what stakeholders need
Excellence in leading partner collaboration across multiple teams within and outside the organization
Ability to translate business requirements into ITIL-based processes

Design, develop, and execute comprehensive test plans, test cases, and test scripts for various ServiceNow modules (e.g., ITSM, ITOM, ITAM, CSM)
Perform functional, regression, integration, and end-to-end testing, including configurations, customizations, workflows, catalog items, scripts, and UI policies
Collaborate closely with developers, business analysts, and product owners to understand requirements, define acceptance criteria, and ensure accurate test coverage
Develop and maintain automated test scripts using ServiceNow's Automated Test Framework (ATF)
Conduct API testing and data validation for integrations between ServiceNow and other systems
Identify, document, and report defects to ensure timely resolution
Participate in agile ceremonies (e.g., sprint planning, daily standups) and provide input from a QA perspective
Support user acceptance testing (UAT) and validate solutions with business users
Contribute to continuous improvement efforts