ServiceNow Developer at Expedia

Hyderabad, Telangana, India

Expedia Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Financial ServicesIndustries

Requirements

  • B. Tech in Computer Science or Bachelor’s degree in Computer Science, Information Services, or related field preferred
  • Exposure to capabilities in the latest ServiceNow platform
  • Knowledge on Integration Hub, Flow Designer, UI Framework and UI Builder is a plus
  • 4 to 6 years of working experience with the ServiceNow platform in an Admin/Developer role in an enterprise-wide, multi-tier ServiceNow production environment creating automated workflows, service catalogue and service portal items, REST and SOAP integrations, scoped applications and widgets, client scripts, server scripts, and UI policies
  • ServiceNow System Administration certification and/or ServiceNow Application Development certification required
  • Solid understanding of ServiceNow data architecture
  • 4 to 6 years of experience in Agile/Scrum development environments
  • Experience with integrations of 3rd party tools using web services, REST, email, MID, etc

Responsibilities

  • Designs, develops, and maintains simple ServiceNow workflows to automate/digitize manual processes
  • Hands-on design, development and deployment with the ServiceNow platform
  • Use of scripting tools and ServiceNow functionality where required
  • Act as a support contact for the business
  • Working within an Agile framework to deliver high quality development to user base
  • Contribute to the global ServiceNow strategy
  • Develops clear and concise technical and process documentation, making use of the knowledgebase module within ServiceNow
  • Create and maintain reports and dashboards as required
  • Assists the product team and business owners in finding creative ways to solve business problems and make them more effective
  • Works with the product team to refine end-user stories before development begins
  • Answers technical and configuration questions
  • Coordinates and solves complex technical data and transformation issues
  • Customizes ServiceNow configurations, including custom scripts, workflows, and orchestration activities
  • Provide administration, application development, maintenance, and technical support using good practice and web programming techniques to configure robust solutions utilizing the ServiceNow platform

Skills

ServiceNow
ServiceNow Development
ServiceNow Administration
Workflow Design
Scripting
Agile
Application Development

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees

Benefits

Competitive Paid Time Off
Travel Discounts
Healthcare Flexible Spending Accounts
Employee Assistance Program
Wellness & Travel Reimbursement
Workplace Accomodations
Medical, Dental, & Vision Insurance
Matching Gifts
New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.
CFO transition may lead to strategic shifts impacting financial management and investor confidence.
Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.
The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.
Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.
The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.
Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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