Service Technician at US Foods

Billings, Montana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Distribution, Transportation, LogisticsIndustries

Requirements

3 years of verifiable hands-on experience as a heavy duty commercial diesel mechanic or reefer mechanic or a combination of both; or 2 years verifiable hands-on experience with either Diesel Mechanic Certification or TK/Carrier Refrigeration Certification or both
Diagnostic and troubleshooting competency relating to equipment repairs
Successfully demonstrated independent analytical and problem-solving skills
Prior experience in administering appropriate PM program
Must furnish own personal hand tools
CDL A and DOT certified preferred
Ability to comply with EPA and OSHA regulations as pertaining to the shop and fleet
Ability to read and understand technical and service manuals
Excellent communication skills; able to communicate with co-workers and drivers with demonstrated teamwork skills
Ability to manage multiple functions simultaneously in a fast-paced environment with minimal supervision
Ability to adapt to changing organizational and operational needs
Computer and software experience
Ability to work a flexible schedule including nights and weekends
Must be able to work overtime when needed

Responsibilities

Troubleshoot, diagnose, rebuild, replace and complete all required repairs on diesel equipment (i.e., tractors, trailers, bobtails, reefers, lift gates, etc.)
Perform preventative maintenance within company standards
Complete documentation of all repair orders, PM list and parts accountability
Handle road service calls; perform road rescue/transport equipment as needed
Keep track of assigned repairs by logging in and out of the Shop Fax system
Maintain a clean and safe work environment in compliance with workplace safety rules and regulations and government guidelines
Maintain inventory and proper recordkeeping
Backup to other maintenance shop personnel
Willingness and capacity to assume increased responsibility and certifications
Performs other duties as assigned

Skills

Key technologies and capabilities for this role

Diesel MechanicReefer MechanicTroubleshootingPreventative MaintenanceDiagnostic SkillsEPA RegulationsOSHA RegulationsTechnical ManualsCDL ADOT CertifiedTK/Carrier RefrigerationShop Fax System

Questions & Answers

Common questions about this position

What is the expected pay rate for the Service Technician role?

The expected base rate is between $25 and $30 per hour, with overtime compensation as applicable. Compensation also depends on relevant experience, education, skills, function, geographic location, and other factors.

What benefits are offered for this position?

Benefits may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

What is the work schedule like for this job?

The schedule is generally Monday through Friday from 8:00am to 5:00pm, with hours that can vary and night options available. Flexible schedule including nights, weekends, and overtime when needed is required.

What experience and skills are required for the Service Technician position?

Must have 3 years of verifiable hands-on experience as a heavy duty commercial diesel mechanic or reefer mechanic, or 2 years with Diesel Mechanic Certification or TK/Carrier Refrigeration Certification. Key skills include diagnostic and troubleshooting competency, independent analytical and problem-solving skills, ability to read technical manuals, excellent communication and teamwork, and computer experience.

What makes a strong candidate for this Service Technician role?

Candidates with CDL A and DOT certification, prior experience administering PM programs, own personal hand tools, and the ability to manage multiple tasks in a fast-paced environment with minimal supervision stand out. Willingness to assume increased responsibility and certifications is also valued.

US Foods

Food distribution for restaurants and healthcare

About US Foods

US Foods is a leading food distributor in America, providing a wide range of food products and services to restaurants, healthcare facilities, and other food service operators. The company offers over 350,000 products, including fresh produce and culinary equipment, and operates by purchasing food in bulk and selling it to clients while also offering services like culinary expertise and business consulting. With a strong logistics network that ensures timely deliveries, US Foods also supports clients with solutions like the "Make It Now" platform during challenging times. Additionally, the company is committed to social responsibility, having donated over $32 million in food and supplies for hunger relief during the COVID-19 pandemic.

Rosemont, IllinoisHeadquarters

1853Year Founded

$340.5KTotal Funding

IPOCompany Stage

Food & Agriculture, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

Paid Time Off

Short-term and Long-term Disability

Employee Stock Purchase Plan

Life Insurance

Flexible Work Hours

Risks

Potential E. coli contamination from Taylor Farms onions could harm US Foods' reputation.

$500 million senior notes issuance increases financial risk if debt obligations aren't met.

Expansion in Buda involves significant capital investment, risking financial strain.

Differentiation

US Foods offers over 350,000 diverse products to meet varied customer needs.

The 'Make It Now' platform aids clients in recovery and reopening efforts.

US Foods provides value-added services like culinary expertise and business consulting.

Upsides

Expansion in Buda, Texas, will create 165 new jobs by December 2026.

Flexible scheduling and seven-day delivery model enhance customer service.

Advancements in cold chain logistics improve perishable food distribution efficiency.

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