Senior UX Designer at Gravie

Minneapolis, Minnesota, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

5+ years of experience in UX design, with a focus on designing complex, transactional web applications or administrative systems (not marketing websites)
Expert proficiency in Information Architecture and mapping complex user flows, with a portfolio showcasing optimized multi-step processes
Proven ability to determine UX KPIs for workflow efficiency (e.g., time-on-task, reduced clicks) and measure/confirm them post-launch
Exceptional collaboration skills and comfort working with business stakeholders across the organization to align on complex requirements
Strong understanding of accessibility standards in flow and interaction design

Responsibilities

Lead the end-to-end design and architecture for complex systems, including multi-step user flows and detailed administrative features
Apply deep Information Architecture (IA) principles to structure complex data and navigation, ensuring seamless transitions between our core systems
Apply task-centered analysis to understand and optimize existing administrative workflows for maximum efficiency and minimum user cognitive load
Create elegant design solutions to resolve user/customer/stakeholder challenges
Collaborate across design, engineering, and product teams within our Dual-Track Agile environment to vet solutions for technical feasibility and compliance
Determine success metrics (UX KPIs) such as task completion rates and error reduction and measure them post-launch
Design user flows, detailed wireframes, mockups, and prototypes that are robust enough to handle complex conditional logic

Skills

UX Design

Information Architecture

User Flows

Wireframes

Mockups

Prototypes

Task-Centered Analysis

Agile

Dual-Track Agile

UX KPIs

Gravie

Health benefits and insurance solutions provider

About Gravie

Gravie provides health benefits by offering straightforward and affordable health plans, primarily targeting individuals and small to midsize businesses. Their main product, Comfort, stands out because it has no deductible and no copays for most common healthcare services, allowing members to access care without unexpected costs. Additionally, Comfort includes virtual care options for musculoskeletal and mental health issues. Gravie also offers a payment solution called Gravie Pay, which enables members to pay for healthcare expenses interest-free, further easing financial stress. Unlike traditional health plans, Gravie claims that Comfort members save on out-of-pocket costs, and employers switching to Gravie often see lower premium expenses. The company has a high retention rate, indicating that many employees choose to continue with the Comfort plan in subsequent years. Gravie's goal is to simplify health benefits and reduce the financial burden of healthcare for its members.

Minneapolis, MinnesotaHeadquarters

2013Year Founded

$333.3MTotal Funding

DEBTCompany Stage

Fintech, HealthcareIndustries

201-500Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Holidays

Paid Vacation

Paid Sick Leave

Flexible Work Hours

Paid Parental Leave

Wellness Program

Alternative Medicine Coverage

Cell Phone Reimbursement

Transportation Perks

Education Reimbursement

Paid Paw-ternity Leave

Risks

Potential backlash from traditional insurers could increase competition or lobbying.

Rapid ICHRA adoption may invite regulatory scrutiny or changes.

Aggressive expansion strategy could strain resources and lead to inefficiencies.

Differentiation

Gravie's Comfort plan offers zero deductibles and copays, unlike traditional health plans.

Gravie Pay provides interest-free payment solutions, reducing financial burdens for members.

Focus on virtual healthcare services enhances accessibility and member satisfaction.

Upsides

Increased ICHRA adoption since 2020 expands Gravie's market opportunities.

Comfort plan's zero-deductible model attracts cost-conscious employers and employees.

Virtual healthcare services align with rising demand, boosting member engagement.

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