Senior Trust Advisor at Fifth Third Bank

Tampa, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Bachelor’s degree in Finance, Accounting, Law, or a related field. Advanced degree or professional certification (e.g., CTFA, CFP) preferred
Minimum of 8-10 years of experience in trust and estate administration, with a proven track record of managing complex trust relationships
Strong knowledge of trust and estate laws and regulations as well as industry standards and practices
Demonstrated ability to advise and deliver on complex fiduciary strategies
Demonstrated proficiency in exercising fiduciary judgement and discretion
Excellent interpersonal and communication skills to deliver best-in-class client experience
Ability to work in a team orientated/matrix environment
Ability to manage multiple priorities and meet deadlines
Proficiency in Microsoft Office

Responsibilities

Serve as a Trusted Advisor by developing close, personal relationships with clients and their families, integrating technical fiduciary components with each client’s unique personal situation and values
Anticipate clients’ Private Bank service offering needs and coordinate with Private Bank and One Bank partners along with external advisors
Actively participate with the Private Bank team by providing support related to expanding and deepening existing relationships
Actively participate with the Private Bank team to support new trust business; participate in client presentations, as requested, and serve as subject matter expert concerning fiduciary strategies
Understand existing client relationships and create trust optimization strategies to expand and deepen relationships, such as regular estate plan reviews, client meetings, and best practice advice
Oversee the administration of complex trust accounts, ensuring compliance with trust documents, legal requirements, and company policies
Review and interpret estate planning documents, timely and accurate administration of trust income and principal
Coordinate appropriate Private Bank resources, as needed-- including the tax liaison team, operational support, in house legal counsel and leadership, to ensure proper fiduciary responsibility is maintained
Manage the due diligence process on all new fiduciary appointments, including reviewing all critical documents to ensure a complete understanding of client needs and the bank’s ability to meet those needs
Play a key role in overall client satisfaction and retention
Identify at-risk clients and proactively work to resolve all client issues to drive retention
Maintain accurate and up-to-date records of all trust activities
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensure that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types

Skills

Key technologies and capabilities for this role

Trust ManagementFiduciary ServicesClient Relationship ManagementRegulatory ComplianceRisk ManagementPrivate BankingFiduciary Strategies

Questions & Answers

Common questions about this position

What is the employment type for the Senior Trust Advisor role?

The position is full-time employment.

What are the key responsibilities of a Senior Trust Advisor?

The role involves serving as a trusted advisor to clients, overseeing complex trust administration, ensuring compliance, managing due diligence for new fiduciary appointments, and partnering with the Private Bank team to deepen relationships.

What skills are essential for this position?

Candidates need strong technical understanding of complex fiduciary documents and strategies, expertise in reviewing and interpreting estate planning documents, and the ability to provide fiduciary thought leadership while ensuring compliance.

How does this role collaborate with teams?

The Senior Trust Advisor partners closely with the Private Bank team to support growth strategies, coordinates with One Bank partners, tax liaison team, operational support, and in-house legal counsel.

What makes a strong candidate for the Senior Trust Advisor position?

A strong candidate will have expertise in fiduciary strategies, experience managing complex trusts, the ability to build personal client relationships, and skills in risk management and compliance to drive client satisfaction.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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