Senior Technical Product Specialist at Pure Storage

Bengaluru, Karnataka, India

Pure Storage Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Data Storage, TechnologyIndustries

Requirements

  • 8+ years of experience in technical writing for software and hardware products
  • Demonstrated experience writing documentation in CCMS (DITA)
  • Exemplary writing and editing skills with an emphasis on writing for technical audiences
  • Strong desire to learn new technologies and adapt to evolving documentation requirements
  • Focused on top-notch quality documents delivery within stipulated timelines
  • Experience with migrating documentation during tool/platform transitions
  • Experience with structuring content for maximum reuse
  • Advocating for and implementing improved documentation practices, such as SEO optimization and analytics for user engagement
  • Strong understanding of documentation standards and practices
  • Ability to manage multiple projects simultaneously

Responsibilities

  • Creates and updates release notes, user guides, and API documentation
  • Collaborates with technical teams to prioritize documentation and ensures content aligns with branding and style guides
  • Manages documentation from creation to publishing, utilizing Jira, Confluence, and CCMS
  • Coordinates with global teams and reviews/edits colleagues' documentation
  • Mentors technical writers and incorporates feedback from customers, engineers, and support
  • Structures content for reuse, promoting best practices like SEO, analytics, and HTML
  • Supports release cycles with timely documentation
  • Identifies content gaps in sales materials and assists with feature content for client presentations
  • Actively engages in the software development lifecycle through participation in synchronization meetings, identifying features needing documentation, and tracking documentation progress
  • Adheres to stringent release deadlines for designated domains
  • Provides support to colleagues through reviews, constructive feedback, and editorial contributions
  • Investigates nascent technologies at industry and product levels, interacting with engineers and specialists, and applying features on production software and systems

Skills

Technical Writing
Software Development Lifecycle
Documentation
Release Management
Peer Review
Technology Research
Engineer Collaboration
Global Team Collaboration

Pure Storage

Data storage solutions and services provider

About Pure Storage

Pure Storage specializes in data storage solutions, providing businesses with advanced technologies to manage and protect their data. The company offers a range of products, including all-flash storage arrays that utilize flash memory for faster data access compared to traditional hard drives. Additionally, Pure Storage provides a subscription service called Evergreen One, which ensures clients receive continuous updates and maintenance for their storage systems without needing to replace hardware. This approach allows businesses to keep their technology current and efficient. Pure Storage differentiates itself from competitors by focusing on sustainability and innovation in its offerings. The company's goal is to deliver efficient and environmentally friendly data storage solutions that meet the diverse needs of clients across various industries.

Santa Clara, CaliforniaHeadquarters
2009Year Founded
$461.9MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Insurance, Health & Wellness - Accidental death and dismemberment (AD&D) Insurance, Dental Insurance, Disability Insurance, Gym / Wellness Reimbursement, Health Insurance, Health Savings Account (HSA), Life Insurance, Maternity Leave, PTO (Vacation / Personal Days), Paternity Leave, Vision Insurance
Home - Business Travel Insurance, Immigration Assistance, Phone Bill Reimbursement, Remote Work
Financial & Retirement - 401k 100% match on the first 3% of base salary, Employee Stock Purchase Program (ESPP), Flexible Spending Account (FSA)

Risks

Emerging storage technology companies may erode Pure Storage's market share.
Supply chain vulnerabilities could disrupt production and delivery schedules.
Data sovereignty laws may increase operational complexity and costs.

Differentiation

Pure Storage leverages flash memory for faster data access and improved performance.
The company offers Evergreen One, a subscription service for continuous updates and maintenance.
Pure Storage's GenAI Pod provides turnkey solutions for AI-powered innovation.

Upsides

Collaboration with Kioxia enhances scalability and performance in hyperscale data centers.
FlashArray//C20 expands market reach to smaller and edge deployments.
Strategic investment in CoreWeave accelerates AI cloud services innovation.

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