Senior Technical Consultant - Strategic Portfolio Management at ServiceNow

Issy-les-Moulineaux, Île-de-France, France

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Several years experience in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps
Proven track record in designing and implementing SPM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices
Expertise in domains: Application Portfolio Management, Strategic Portfolio Management, Project Portfolio Management, IT Business Management
Leadership skills: Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in SPM/PPM contexts
Technical skills: Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within SPM environments; experience with Web Technologies
Hands-on development skills on ServiceNow platform: Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more

Responsibilities

Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions
Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for SPM implementations
Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments
Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively
Perform hands-on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities
Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges
Mentor and guide developers and consultants on best practices in technical design and IT management workflows
Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on Strategic Portfolio Management/SPM
Demonstrate thought leadership by contributing to webinars, white papers, and community groups, highlighting expertise in Application/Project/Strategic Portfolio Management (APM/PPM/SPM)
Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices
Participate in go-to-market strategies for new service offerings, ensuring alignment with IT Management management trends and customer needs

Skills

ServiceNow

SPM

Strategic Portfolio Management

Application Portfolio Management

IT Management Workflows

Flow Designer

Platform Development

Technical Architecture

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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