Senior Software Engineer, SRE at Forter

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Extensive experience with cloud infrastructure (AWS, Terraform, Kubernetes)
Hands-on experience with observability tools (Prometheus, Grafana, ELK, Honeycomb, Loki, or similar)
Development background using modern languages (Python, Java or JavaScript etc.)
Comfortable with collaborative practices (pair programming, code reviews)
Self-driven with passion for building high-quality, sustainable software
Excellent communication skills for both technical and non-technical stakeholders
Growth mindset that embraces challenges as learning opportunities

Responsibilities

Collaborate on designing, building, and maintaining Forter's kubernetes platform and our observability, monitoring, and alerting systems supporting 20+ engineering teams
Complete our migration from EC2 VMs to kubernetes
Complete our migration from ELK stack to our new scalable platform (Mimir, Grafana, Honeycomb, Loki, Quickwit)
Work closely with engineering teams to improve their observability practices, SLOs, and kubernetes platform adoption
Create intuitive developer tools that reduce MTTR and make troubleshooting easier
Foster a culture of continuous learning through knowledge sharing and leading by example
Collaborate through pairing and sharing sessions to ensure team alignment
Balance short-term goals with long-term, sustainable infrastructure improvements

Skills

AWS

EKS

Kubernetes

Mimir

Grafana

Honeycomb

Loki

OTel

Quickwit

SLO

Observability

Monitoring

Alerting

Pair Programming

Forter

Fraud prevention and identity protection services

About Forter

Forter provides a range of services designed to protect online businesses from fraud and abuse. Its offerings include identity protection to prevent unauthorized access and fraudulent purchases, fraud management that allows businesses to make instant decisions to stop fraudsters, and abuse prevention to identify unauthorized resellers and coupon abusers. Additionally, Forter focuses on payment optimization to enhance trust with banks and improve transaction conversion rates while ensuring compliance with European regulations like PSD2. The company also automates chargeback recovery to help businesses dispute and win claims. Unlike many competitors, Forter operates on a B2B model, charging businesses based on their size and transaction volume, and aims to enhance revenue protection and customer experience for online retailers.

New York City, New YorkHeadquarters

2013Year Founded

$513.6MTotal Funding

SERIES_FCompany Stage

Cybersecurity, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Home Office Stipend

Unlimited Paid Time Off

Hybrid Work Options

Risks

Rising BNPL services complicate fraud detection and increase payment default risks.

Increased returns fraud challenges Forter's fraud prevention systems.

Shift to social media shopping introduces new fraud vectors for Forter to address.

Differentiation

Forter offers real-time, automated fraud prevention solutions for online merchants.

The company focuses on consumer-centric fraud prevention, enhancing customer experience and growth.

Forter's services include identity protection, fraud management, and payment optimization.

Upsides

Forter's AI enhancements improve decision capabilities, boosting fraud prevention effectiveness.

Partnerships with Shopify, Salesforce, and PwC enhance Forter's competitive positioning.

Integration with Gr4vy streamlines payments and mitigates risks for enterprise merchants.

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