Senior Software Engineer

Employment Type: Full-Time Location Type: Fully Remote (United Kingdom)

Position Overview

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. We help customers deliver more personalized and profitable guest experiences through our digital ordering, payment, and guest engagement solutions.

As a Senior Software Engineer, you will play a pivotal role in scaling one of the most advanced food ordering platforms in the market. You will design, develop, scale, and monitor solutions and services for our Rails product, directly enhancing how we facilitate digital ordering through our network of third-party marketplaces.

You will report to an Engineering Manager and have the opportunity to contribute to architectural decisions, ensuring system scalability, reliability, and efficiency. You will use modern tools and technologies such as .NET Core (C# and F#), ASP.NET Core, SQL Server, TeamCity, GitHub, Octopus Deploy, and heavy use of OSS to write clean, maintainable code with a focus on robustness, scalability, and security. This position requires contributions throughout our technology stack.

We aim to collaborate well, encourage new ideas and experimentation, and believe no part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies.

This position is fully remote and allows you to work from anywhere within the United Kingdom. You will be contracted to Olo through Deel, our Employer of Record.

Responsibilities

• Design and implement scalable, high-quality components and services that align with team and company goals.
• Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance.
• Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions.
• Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution.
• Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence.
• Document and share knowledge effectively to elevate the team’s technical expertise.
• Champion best practices in software development, agile methodologies, and continuous improvement.

Requirements

• 5+ years of professional experience in backend software development with a strong proficiency in C#/.NET.
• Experience building and maintaining distributed systems, leveraging Cloud Platforms (AWS preferred).
• Experience instrumenting, deploying, and monitoring production code.
• Experience writing testable and tested code, and working under distributed version control (preferably Git).
• Demonstrate strong problem-solving skills and the ability to navigate complex technical challenges.
• Exhibit excellent judgment.

Company Information

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

Employment Arrangement

You will be contracted to Olo through Deel, our Employer of Record (EOR). An EOR handles legal and administrative responsibilities for employing staff, often in countries where the company lacks a local presence. You work for Olo in a practical sense, and Deel is your formal employer, managing administrative and legal aspects. You maintain your day-to-day relationship with Olo, and Deel will be your point of contact for job-related matters. You retain all employment rights under local law and are eligible for private healthcare coverage and participation in all statutorily required benefits and pension programs.