Senior Software Engineer

Employment Type: Full-Time Location Type: Fully Remote (United Kingdom)

Position Overview

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. We help customers deliver more personalized and profitable guest experiences through our digital ordering, payment, and guest engagement solutions. As a Senior Software Engineer on our team, you will develop, scale, and monitor solutions, improvements, and services across our Olo Engage and Host product suite. Our software products empower brands to leverage guest data from across their tech stack to boost retention, lower acquisition costs, and operate more efficiently.

We foster a collaborative environment that encourages new ideas and experimentation, with no part of the codebase off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern tools and technologies such as Node.js, TypeScript, Postgres, Redis, Microservices, Kubernetes, CI/CD, and Docker.

This position is fully remote and allows you to work from anywhere within the United Kingdom. You will be contracted to Olo through Deel, our Employer of Record (EOR). Deel handles the legal and administrative responsibilities of employment, ensuring you maintain your day-to-day relationship with Olo while benefiting from all employment rights under local law, including private healthcare and statutory benefits. Deel will be your point of contact for all job-related matters.

Responsibilities

• Design and build reliable, simple solutions to complex problems at scale.
• Plan, architect, and build the next generation of restaurant marketing tools, from frontend to backend.
• Own the code and services you deploy, observe performance, and identify emerging problems.
• Assess and resolve production incidents in components managed by your team.
• Help scale the platform for continued growth and reliability as we onboard enterprise clients.
• Mentor and guide other team members in best practices around distributed systems and code architecture.
• Seek diverse perspectives and challenge business and technical assumptions.
• Provide constructive criticism to strengthen the team.
• Satisfy commitments in a timely manner.
• Participate in an on-call rotation.

Requirements

• 8+ years of on-the-job development experience.
• Strong experience with:
  • Node.js
  • TypeScript
  • Postgres
  • Redis
  • Microservices
  • Kubernetes
  • CI/CD
  • Docker
• Experience architecting and developing end-to-end flows in a distributed/microservices application architecture.
• Experience developing for highly available and horizontally scalable SaaS platforms.
• Experience writing unit tests and testable code, and working under distributed version control.
• A bias for whole-team quality, rather than just delivering code.
• A bias for working in a highly collaborative team environment.
• Empathy for customer needs and excellent communication of your understanding.
• A product-minded approach to solving difficult problems.

About Olo

Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders for the biggest brands in the restaurant industry.