Olo

Senior Software Engineer II - Host [United Kingdom]

New York, New York, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Restaurant TechnologyIndustries

Senior Software Engineer

Employment Type: Full-Time Location Type: Fully Remote (United Kingdom)

Position Overview

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. We help customers deliver more personalized and profitable guest experiences through our digital ordering, payment, and guest engagement solutions. As a Senior Software Engineer on our team, you will develop, scale, and monitor solutions, improvements, and services across our Olo Engage and Host product suite. Our software products empower brands to leverage guest data from across their tech stack to boost retention, lower acquisition costs, and operate more efficiently.

We foster a collaborative environment that encourages new ideas and experimentation, with no part of the codebase off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern tools and technologies such as Node.js, TypeScript, Postgres, Redis, Microservices, Kubernetes, CI/CD, and Docker.

This position is fully remote and allows you to work from anywhere within the United Kingdom. You will be contracted to Olo through Deel, our Employer of Record (EOR). Deel handles the legal and administrative responsibilities of employment, ensuring you maintain your day-to-day relationship with Olo while benefiting from all employment rights under local law, including private healthcare and statutory benefits. Deel will be your point of contact for all job-related matters.

Responsibilities

  • Design and build reliable, simple solutions to complex problems at scale.
  • Plan, architect, and build the next generation of restaurant marketing tools, from frontend to backend.
  • Own the code and services you deploy, observe performance, and identify emerging problems.
  • Assess and resolve production incidents in components managed by your team.
  • Help scale the platform for continued growth and reliability as we onboard enterprise clients.
  • Mentor and guide other team members in best practices around distributed systems and code architecture.
  • Seek diverse perspectives and challenge business and technical assumptions.
  • Provide constructive criticism to strengthen the team.
  • Satisfy commitments in a timely manner.
  • Participate in an on-call rotation.

Requirements

  • 8+ years of on-the-job development experience.
  • Strong experience with:
    • Node.js
    • TypeScript
    • Postgres
    • Redis
    • Microservices
    • Kubernetes
    • CI/CD
    • Docker
  • Experience architecting and developing end-to-end flows in a distributed/microservices application architecture.
  • Experience developing for highly available and horizontally scalable SaaS platforms.
  • Experience writing unit tests and testable code, and working under distributed version control.
  • A bias for whole-team quality, rather than just delivering code.
  • A bias for working in a highly collaborative team environment.
  • Empathy for customer needs and excellent communication of your understanding.
  • A product-minded approach to solving difficult problems.

About Olo

Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders for the biggest brands in the restaurant industry.

Skills

Node.js
TypeScript
Postgres
Redis
Microservices
Kubernetes
CI/CD
Docker

Olo

SaaS platform for restaurant digital ordering

About Olo

Olo provides a Software-as-a-Service (SaaS) platform designed for on-demand restaurant commerce, focusing on digital ordering and delivery. The platform allows multi-location restaurant brands to manage their digital channels in one place, integrating various systems for orders, deliveries, and customer interactions. This integration helps restaurants streamline their operations and enhance customer engagement. Olo's business model includes a subscription service for restaurants, along with transaction fees for each order processed, ensuring a steady revenue stream that grows with their clients' success. The company's goal is to support the digital transformation of the restaurant industry, making it easier for restaurants to meet the increasing demand for online food ordering and delivery.

New York City, New YorkHeadquarters
2005Year Founded
$176.4MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
401(k) Company Match
Home Office Stipend
Company Equity
Parental Leave

Risks

Increased competition from Square's integrated solutions may attract Olo's clients.
Olo's reliance on partnerships poses risks if partners face operational difficulties.
Labor shortages could hinder the effectiveness of Olo's self-ordering kiosks with GRUBBRR.

Differentiation

Olo integrates seamlessly with existing restaurant systems for efficient order management.
Olo's platform supports over 60,000 restaurants, showcasing its scalability and reliability.
Olo offers a dual revenue model with subscription fees and transaction-based income.

Upsides

Olo's partnership with GRUBBRR enhances omnichannel dining experiences, boosting customer satisfaction.
The launch of 'Loyalty for Borderless Accounts' strengthens customer engagement and retention.
Olo's relocation to One World Trade Center signifies growth and increased market presence.

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