Senior Software Engineer, Grafana OSS Big Tent | Canada | Remote at Grafana Labs

Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Observability, Open SourceIndustries

Requirements

Comfortable working in a remote-first company with strong communication skills; collaborative, friendly, kind, and respectful
Solid professional experience as a Backend Engineer with expertise in Go and backend services
Some experience with frontend technologies
Strong coding skills and operational experience, including responsibility for operating the software built
Experience participating in on-call rotations to support software in production, ensuring reliability and responding to incidents
Good understanding of a software development process that takes a user-centered approach
Ability to transform ideas into working code and design solutions
Ability to work autonomously and ship working code

Responsibilities

Building Grafana plugins to integrate third-party services or databases into Grafana
Innovating the plugin system to allow for enhanced capabilities
Supporting the operations and reliability of plugins in Grafana Cloud
Coming up with suggestions for process improvements
Providing technical support in customer escalations
Working closely with the rest of the Grafana Division and partnering with other squads
Developing and enhancing a diverse portfolio of open-source plugins (e.g., Prometheus, Loki, Infinity, MySQL, PostgreSQL, BigQuery, Zabbix, Github, Google Sheets, Zipkin, CSV, MQTT)
Ensuring seamless customer experiences and smooth operation of plugins

Skills

Grafana

TypeScript

Backend Engineering

Open Source Plugins

Data Sources

Observability

Grafana Cloud

Mimir

Loki

Tempo

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters

2014Year Founded

$783.2MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.

Recent critical security vulnerabilities could affect customer trust and adoption.

Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.

The company provides both self-managed and fully managed observability solutions for diverse needs.

Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.

The company surpassed $250M in annual recurring revenue with over 5,000 customers.

Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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