Senior Software Engineer (Full Stack)
Red Cell Partners- Full Time
- Senior (5 to 8 years)
Cresta is a company focused on transforming customer conversations into competitive advantages using AI. They combine AI and human intelligence to help contact centers discover insights, automate processes, and empower team members. Cresta was founded by Sebastian Thrun (Google X, Waymo, Udacity) and has a strong leadership team including Ping Wu (Google Contact Center AI) and Tim Shi (OpenAI). They've received recognition as a top private AI company and have customers like Intuit, Cox Communications, and Hilton. Cresta is expanding operations to Romania and building a tech hub there.
AI-powered coaching for sales teams
Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.