Senior Software Engineer - Developer Experience at Mux

San Francisco, California, United States

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$176,000 – $215,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Video Technology, Developer Tools, SaaSIndustries

Requirements

Experience with TypeScript, React, Next.js, Tailwind, and modern build tools (e.g., Vite)
Ability to own end-to-end projects from research through implementation, launch, and iteration
Skills in designing for multiple developer personas (simple embed users and integrators)
Capability to ship meaningful improvements quickly while maintaining collaboration
Familiarity with player architecture, Video.js, SDKs, and framework integrations (e.g., Next.js, Remix, Astro)
Focus on UX, accessibility, performance, progressive enhancement, and developer satisfaction metrics

Responsibilities

Own end-to-end developer journeys, driving projects from research to iteration and tracking impact via metrics like time-to-first-video, player adoption, and developer satisfaction
Own and evolve Mux's player ecosystem, including Video.js v10, player components, architecture for specialized use cases, and purpose-built player examples
Ship beautiful, performant player integrations and experiences, including framework integrations, interactive documentation, with excellent UX, accessibility, and performance
Design and maintain developer tooling and SDKs, such as React components, player SDKs, starter templates, code examples, and interactive onboarding flows
Champion quality and polish across player experiences, establishing standards for performance monitoring, observability, and testing

Skills

JavaScript

SDK

API

Video.js

HTML5

Product Engineering

Developer Tools

Onboarding

Integrations

Mux

Video performance analytics and QoS monitoring

About Mux

Mux specializes in video performance analytics and Quality of Service (QoS) monitoring for the video streaming and digital media market. The company provides tools that help businesses optimize their video delivery and enhance viewer experience. Its main product is an advanced analytics platform that offers real-time data and insights into various video performance metrics, such as playback failures, startup time, rebuffering, and video quality. This allows clients, including media companies and streaming services, to identify and fix issues that could affect viewer satisfaction. Mux differentiates itself from competitors by offering features like industry benchmarks, real-time dashboards, and subscriber ID tracking, which help businesses make informed decisions to improve their video services. The company's goal is to empower clients to optimize their video delivery and exceed viewer expectations through detailed insights and data-driven strategies.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$169.2MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Consumer Software, EntertainmentIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Fertility Treatment Support

401(k) Retirement Plan

Paid Parental Leave

Professional Development Budget

Risks

Increased competition in video analytics could erode Mux's market share.

Resolution-based pricing may lead to customer dissatisfaction if costs increase.

Dependency on partners like New Relic may affect Mux's service quality.

Differentiation

Mux offers a best-in-class performance analytics tool trusted by major companies.

Mux Video provides a simple API for video hosting, encoding, and streaming.

Mux's platform includes unique features like automatic thumbnails and data-driven encoding.

Upsides

Increased demand for personalized video experiences boosts Mux's API offerings.

The rise of AI-driven video content creation presents integration opportunities for Mux.

5G network expansion enhances Mux's QoS monitoring tools for better performance insights.

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