Senior Software Engineer, Developer Acceleration

About Jobber

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Talent Development team, and your sense of curiosity, we hope you develop to another level with your skill set.

The Dev Acceleration Team

The Dev Acceleration team strives to improve the developer experience, allowing software engineers to work more efficiently and productively. They remove blockers from developers and manage development best practices to avoid future development issues.

The Role: Senior Software Engineer

Reporting to the Manager, Software Engineering, the Senior Software Engineer will focus on streamlining the development process, providing smooth-running tools, and enhancing developer productivity. Your focus will be on increasing developer velocity and building confidence in the quality of their output. We want to ship code faster and better and delight thousands of Jobber customers worldwide.

As a Senior Software Engineer, you will:

• Design, implement, and automate testing frameworks and advocate for software test automation best practices
• Design, implement, and build tooling for our local and remote developer environments.
• Streamline the deployment process by enhancing build automation and CI/CD pipelines for increased speed and efficiency.
• Develop and maintain observability tools and libraries to get metrics, alerts and dashboards in our observability environment (DataDog)

To be successful, you should have:

• A passion for Developer Experience: You have empathy for developers and love to solve problems to improve developer productivity
• Excellent collaboration skills and impeccable ability to communicate and listen to others. In this role, you will collaborate with engineers across our engineering organization
• Proven experience in building developer tools and automation
• You care deeply about quality and have experience with test automation
• Strong knowledge of or experience with Ruby on Rails ecosystem, and experience with tools such as Ruby Gems, Vite, Webpack, and NPM
• Strong experience in building, managing, and optimizing CI/CD pipelines, ideally using CircleCI and/or Jenkins
• Proven experience with observability platforms, ideally Datadog
• You can navigate ambiguity/uncertainty and prioritize accordingly
• Experience us