Thumbtack

Senior Site Reliability Engineer

United States

Thumbtack Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates must possess extensive fluency in AWS and Linux, expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like DNS, TLS, HTTP/S, and TCP/IP, and demonstrable knowledge of instrumenting, operating, and observing a distributed system of microservices in a production cloud environment. Strong programming skills in languages such as Python, Go, PHP, and Javascript are required, alongside the ability to communicate clearly and effectively with cross-functional partners at various technical levels.

Responsibilities

As a Senior Site Reliability Engineer, you will design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack’s services; set the architectural direction of infrastructure and platform services while supporting the engineering organization; design and implement tools and processes for deployment, change, service, and infrastructure management; troubleshoot and debug critical systems throughout the SDLC; contribute to the evolution and performance of capabilities provided to engineering as a platform organization; participate in capacity planning and demand forecasting; and rotate on-call duties.

Skills

Linux systems
System resilience
Scalability
Reliability engineering
High performance
Availability
Throughput
Monitoring
Incident response
Automation
Cloud infrastructure

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

Key Metrics

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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