Senior Salesforce Administrator at Santander

Warsaw, Masovian Voivodeship, Poland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Minimum 4-5 years of experience as a Salesforce Administrator
Salesforce Administrator Certification
Excellent knowledge of Salesforce functionalities and administrative tools (Sales, Service, Experience Cloud)
Ability to create advanced reports and dashboards
Ability to work in a team and communicative
Experience with integrations (API, middleware, etc.)
Knowledge of SOQL/SQL, relational databases, and ETL feeds
Certifications such as Advanced Administrator or Platform App Builder (preferred)
Knowledge of Apex, Visualforce, and/or Lightning Component Framework (preferred)

Responsibilities

Manage the Salesforce environment (configuration, maintenance, monitoring)
Create and modify automation rules (e.g., Flow)
Administer users: manage profiles, roles, permissions, and access
Create reports and dashboards supporting operational and strategic activities
Implement best practices for system security and performance
Collaborate with business and system analysts to achieve business goals
Manage the work of the administrators team
Resolve technical issues and support users in daily system use

Skills

Key technologies and capabilities for this role

SalesforceSales CloudService CloudExperience CloudSOQLSQLETLAPIMiddlewareRelational DatabasesApexVisualforceLightning Components

Questions & Answers

Common questions about this position

What employment contract and work arrangement is offered?

The position offers a permanent B2B contract with hybrid work, partially in the office in Warsaw at Pereca 1 (near Rondo ONZ).

What are the required qualifications and experience for this role?

Candidates need minimum 4-5 years of experience as a Salesforce administrator, Salesforce Administrator certification, deep knowledge of Salesforce functionalities (Sales, Service, Experience Cloud), ability to create advanced reports and dashboards, teamwork and communication skills, experience with integrations (API, middleware), and knowledge of SOQL/SQL, relational databases, ETL.

What is the salary for this Senior Salesforce Administrator position?

This information is not specified in the job description.

What is the company culture and team like at Santander?

Santander values diversity, believes everyone can bring a unique perspective, has a team of over 2000 IT specialists supporting banking systems, uses the latest technologies, and provides a structured onboarding process including introduction to organizational culture.

What makes a strong candidate for this position?

Strong candidates have 4-5+ years as Salesforce admin with certification, expertise in Sales/Service/Experience Cloud, integrations, SOQL/SQL, and team skills; nice-to-haves include advanced certs and knowledge of Apex/Visualforce/Lightning.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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