Senior Product Manager - Personalization at Spotify

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Music Streaming, AIIndustries

Requirements

Proven track record as a Platform PM, working on trust & safety systems
Hands-on experience working in AI safety, and understand how to translate AI safety principles into scalable, pragmatic systems
Thrive working with internal customers, balancing their needs with technical realities
Skilled, persuasive communicator, both in person and in writing
Comfortable leading complex, multi-team initiatives in ambiguous technical domains
Excel at system-level thinking, strategic prioritization, and fostering alignment
Energized by the opportunity to define how Spotify defines AI Safety
Located in (or willing to work within) Eastern Time Zone (ET)

Responsibilities

Drive the product vision, product strategy and roadmap for Spotify’s AI Safety Platform
Partner with engineering, research and policy teams to build the systems that support evaluation, classification, and policy alignment for AI applications
Define and scale multimodal safety capabilities across audio, video, and conversational interfaces
Collaborate with internal customer teams to understand their needs and develop centralized guardrails for AI safety, while enabling flexibility for innovation
Build robust, data-driven feedback loops that continuously improve Spotify’s safety models and infrastructure
Translate highly technical capabilities into clear business value and roadmaps
Cultivate a culture of innovation and learning within your teams
Champion responsible AI practices across the company

Skills

Product Management

AI Safety

Recommender Systems

Generative AI

Trust & Safety

Multimodal AI

Product Strategy

Roadmapping

Data-Driven Feedback

Responsible AI

Spotify

Digital music streaming service with podcasts

About Spotify

Spotify provides a digital music streaming service that allows users to access millions of songs and podcasts from various artists and creators. Users can choose between a free plan, which includes advertisements, and a premium subscription that offers an ad-free experience along with features like offline listening and higher sound quality. This tiered model caters to different user preferences and budgets. Spotify generates revenue through subscription fees from premium users and advertising from the free tier. Unlike its competitors, Spotify stands out with its extensive music library, user-friendly interface, and personalized playlists. The company's goal is to connect listeners with a wide range of audio content while supporting artists and advertisers.

Stockholms kommun, SwedenHeadquarters

2006Year Founded

$2,004.2MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Extensive learning opportunities, through our dedicated team, GreenHouse

Global parental leave, six months off - fully paid - for all new parents

Flexible public holidays, swap days off according to your values and beliefs

Flexible share incentives letting you choose how you share in our success

All The Feels, our employee assistance program and self-care hub

Spotify On Tour, join your colleagues on trips to industry festivals and events

Risks

Accidental display of adult content may harm Spotify's reputation.

Creating its own music to avoid royalties could lead to legal issues.

Layoffs may affect Spotify's operational efficiency and employee morale.

Differentiation

Spotify offers a vast library of music and podcasts globally.

The platform's user-friendly interface enhances user experience and engagement.

Spotify's personalized playlists cater to individual user preferences.

Upsides

Spotify's AI-powered Wrapped feature enhances user engagement and personalization.

Expansion into political podcasting taps into new audience segments.

Growing podcast popularity in Africa presents expansion opportunities for Spotify.

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