Senior Product Manager I at The Walt Disney Company

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Entertainment, TechnologyIndustries

Requirements

Bachelor’s degree
5+ years of product management experience, with experience in either B2B tools, internal tooling platforms, or large-scale platforms

Responsibilities

Drive cross-functional initiatives from ideation and requirements gathering to launch and post-launch optimization
Collaborate extensively with various internal stakeholders to deeply understand their workflows, pain points, and ever-evolving tooling needs
Translate complex business problems and user needs into clear and concise product requirements, user stories, and acceptance criteria
Drive product decisions through a strong analytical and data-driven approach, defining key performance indicators (KPIs) for customer support tooling, monitoring performance, and iterating based on quantitative and qualitative insights
Proactively identify technical opportunities and challenges, working closely with engineering teams to architect scalable solutions and ensure the technical health and reliability of our commerce tooling
Champion operational efficiency within the customer support tooling ecosystem, seeking out opportunities for simplification and automation
Act as a subject matter expert for customer support tooling and core commerce processes, providing guidance and thought leadership across the organization

Skills

Key technologies and capabilities for this role

Product ManagementDigital CommerceData ManagementIdentity ManagementPrivacyMessagingScalabilityInnovation

Questions & Answers

Common questions about this position

What is the employment type for this Senior Product Manager I role?

This is a full-time position.

Is this a remote position, or is there a required location?

This information is not specified in the job description.

What key skills are required for the Senior Product Manager I role?

The role requires strategic thinking, a proven track record of building scalable high-performing platforms, deep technical understanding, a metrics-driven approach to product development, and experience driving cross-functional initiatives from ideation to post-launch optimization.

What is the company culture like at Disney Entertainment and ESPN Product & Technology?

The team consists of engineers, product developers, designers, technologists, data scientists, and more, who are Storytellers and Innovators, Creators and Builders, Entertainers and Engineers, focusing on marrying technology with creativity to build world-class products and drive innovation.

What makes a strong candidate for this Senior Product Manager I position?

A strong candidate is a strategic thinker with a proven track record of building scalable platforms, deep technical understanding, a metrics-driven approach, and the ability to drive cross-functional initiatives while collaborating with stakeholders to understand workflows and needs.