Senior Product Manager, Device Management (Apple) - India

Position Overview

• Location Type: Remote
• Job Type: Full Time
• Salary: Not Specified

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.

The JumpCloud Device Management organization is changing the way IT admins and users leverage their devices to get work done. The days of the traditional corporate security perimeter are over. Remote work - and the domainless enterprise - are here to stay. As such, we believe securing all work devices is at the crux of establishing trust, granting resource access, and otherwise managing a modern workforce. Our Cloud Directory Platform, including its deep support for devices such as laptops and servers, is making it easy for IT admins to manage the entire device lifecycle, from onboarding to active use to offboarding, while also providing end users a secure and painless means of getting stuff done.

JumpCloud is looking for a Senior Product Manager to help drive our device management roadmap for Apple devices and help own the future of device management at JumpCloud. You will own one or more product feature areas around systems insights, directory insights, and device management and be responsible for meeting KPIs and objectives.

Responsibilities

• Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products meet or exceed current and future needs.
• Collaborate closely with Software Architects, user experience and research, marketing, business analytics, and other cross-functional teams to define products with great customer experience.
• Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process.
• Alignment of the roadmap and application of our KPIs across products, as well as oversee execution and key outcomes related to device management for all our supported platforms.
• Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts.

Requirements

• Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products and/or 10+ years in IT Management.
• 8+ years of increasing responsibility in related roles.
• Experience with Unified Endpoint Management, specifically in managing Apple ecosystem of products, including Macs, iPhones, and iPads.
• Good knowledge of IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM or software management, threat detection, and cybersecurity.
• Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.).
• Solid understanding of end-user device management technologies (i.e., VMware Workspace One, Apple Business Manager).
• Experience developing products and services for Apple environments is a differentiator.
• Migration experience from SCCM to Intune Microsoft Endpoint Manager, including co-management and hybrid configurations.
• Self-starter with drive and demonstrated ability to execute and deliver product and achieve objectives in an innovative and fast-paced environment.
• Track record of driving impact in a cross-functional, highly collaborative environment that releases software often. We are looking for someone who can ship products.
• Swift, high-quality decision making and prioritization, informed by customer and market data, but balanced with pragmatism and vision.
• Excellent communication skills across all mediums (visual, written, verbal).