Plaid

Senior Product Engineer (Frontend)

United Kingdom

£75,000 – £130,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, B2B Software, Customer Support PlatformsIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: £75K - £130K

Plain is building the fastest, most powerful customer support platform for the next generation of B2B companies. Some of the world’s most forward-thinking companies, like Stytch, Sanity, and Fly.io, rely on Plain to consolidate all the channels where they speak with customers, collaborate with their teams, and speed up their workflow with our lightning-fast UI. We’re looking for an experienced frontend engineer to help us lead and shape frontend at Plain.

Requirements

  • Proven experience working on web apps with complex data fetching, state, and performance challenges.
  • Comfortable learning new technologies and paradigms independently.
  • Opinionated about and passionate about UI development.
  • Experience working in product-led companies, ideally in B2B SaaS.
  • Excitement about architectural conversations and customer conversations.
  • Driven by impact above all.

Responsibilities

  • Ship features to solve customer problems, end to end.
  • Talk to customers to validate ideas and scope features.
  • Lead the development of features day to day and ensure smooth rollouts.
  • Getting state management right: Normalize GraphQL queries into a global cache and update entities via Websockets.
  • Fixing this will require deep thinking and love around our frontend architecture.
  • Building a great multiplayer experience: Develop a more resilient way to allow multiple people to be aware of each other when using Plain.
  • Improving our writing experience: Invest in our writing experience, providing full keyboard control, rich messages, and seamless customer help.
  • Work closely with Mitchell, our designer, to ensure top-notch user experience – from copy to UI details and polish.

Application Instructions

  • (Details are missing from the provided text. Please refer to Plain's career page for specific application instructions.)

Company Information

  • Plain is building the fastest, most powerful customer support platform for the next generation of B2B companies.
  • They work with companies like Stytch, Sanity, and Fly.io.
  • They value impact, high-EQ people, and a focus on the end-user experience.

Skills

Web Apps
Data Fetching
State Management
Performance Optimization
UI Development
GraphQL
Websockets
Frontend Architecture
Multiplayer Experience
Keyboard Control
Rich Messaging
Customer Support UI
Customer Interaction
Design Collaboration

Plaid

Connects financial accounts to apps securely

About Plaid

Plaid simplifies financial data management for individuals and businesses by connecting various financial accounts to apps and services. Its main product is a set of APIs that allow developers to integrate financial data into their applications, enabling users to track spending, initiate payments, and access financial services all in one place. Plaid serves a wide range of clients, including app developers and financial institutions, and is used by popular apps like LendingTree and Square. Unlike many competitors, Plaid focuses on providing a comprehensive and scalable platform that supports various financial use cases, such as transactions and identity verification. The company's goal is to enhance the way users interact with their financial data, making it easier and more secure.

San Francisco, CaliforniaHeadquarters
2013Year Founded
$714.3MTotal Funding
SERIES_DCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

We've got you covered: From medical, life, and 401ks, we’re here to support your physical, mental, and financial wellbeing.
Everyone is an owner: We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids.
Vacation your way: We want to make sure you have time to meet your personal needs with unlimited PTO and two weeks of synchronous, company-wide vacation.
Grow your skills: Every Plaid is in control of their career development with our learning stipends, tools, and trainings.

Risks

Increased competition from API-based banking solutions like FIS's Code Connect platform.
Potential legal challenges, such as PNC's lawsuit over trademark issues.
Demand for enhanced transparency and security in financial data sharing.

Differentiation

Plaid offers seamless financial data integration through robust APIs for diverse clients.
Plaid's Pay by Bank for Bill Pay provides a cost-effective recurring payment solution.
Plaid's strategic partnerships enhance its value proposition in payroll and payment sectors.

Upsides

Plaid's expansion into the Triangle area indicates growth and increased hiring potential.
Partnership with Dwolla enhances Plaid's presence in the secure payments sector.
Collaboration with Ansa expands market reach through pay-by-bank capabilities for merchants.

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