Senior Product Designer (UX/UI) at Luna Physical Therapy

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Physical Therapy, Health TechIndustries

Requirements

Bachelor’s degree preferred, or additional experience in lieu of a degree
5+ years of experience in B2C mobile app design / UX, including deep familiarity with both iOS and Android platforms
Experience managing a design system, including its ongoing maintenance and improvement
Proficient in design tools such as Figma, including creating and maintaining reusable components and applying platform-specific UX conventions (iOS, Android, Web)
Experience working closely with Product Managers and Engineering teams to ensure efficient planning and design of new features and functionality
Excellent written and verbal communication skills with the ability to interact and empathize across technical and non-technical teams
Excellent organizational, analytical, and problem-solving skills
Ability to quickly adapt within a fast-paced high-growth environment with new systems, software, and processes
Take pride in working on projects to successful completion involving a wide variety of challenges, users, technologies, and systems
Enjoy working with a diverse group of people with different expertise, including Engineering, Clinical, Billing, and Success teams
A learning mindset, regardless of level or experience

Responsibilities

Manage the Design Systems: Continually improve Luna’s mobile and internal Web application design systems to ensure consistent, accessible, and intuitive UX
Conduct User Research: Conduct ongoing user research, including interviews and usability testing, and document findings to guide feature planning and enhancements
Plan and Design Features: Collaborate with Product Managers to define user needs, establish feature requirements, and create and iterate on designs, primarily for Luna’s mobile applications but also the company’s internal Web applications
Support Engineering: Closely work with Engineering to ensure a smooth handoff of the designs and efficient implementation of them

Skills

UX Design

UI Design

Design Systems

User Research

Usability Testing

Mobile App Design

Web Design

Feature Design

Handoff to Engineering

Luna Physical Therapy

Home-based personalized physical therapy services

About Luna Physical Therapy

Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a variety of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients without extra costs. They also bring all necessary equipment to the patient's home and offer flexible appointment times throughout the week, catering to busy schedules. Luna stands out from competitors by emphasizing convenience, personalized care, and a focus on home healthcare.

Menlo Park, CaliforniaHeadquarters

2018Year Founded

$59MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

501-1,000Employees

Risks

Increased competition from other in-home healthcare providers may dilute Luna's market share.

Reliance on insurance billing poses risks if reimbursement rates change unfavorably.

Rapid expansion may challenge Luna's ability to maintain quality care and satisfaction.

Differentiation

Luna offers personalized in-home physical therapy, unlike traditional facility-based services.

Luna's therapists are licensed, board-certified, and average over 10 years of experience.

Luna's AI division enhances patient care with Auto Charting and scheduling chatbots.

Upsides

Luna's partnerships with health systems expand access to in-home therapy services.

Luna's new clinical programs reduce MSK care costs and improve patient outcomes.

High patient satisfaction and rapid expansion position Luna as a market leader.

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