Senior Product Designer, Consumer at Valon

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Mortgage Servicing, Financial ServicesIndustries

Requirements

3+ years of product design experience, preferably in a D2C fintech environment
A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
Excellent communication and organizational skills, with a collaborative mindset and attention to detail

Responsibilities

Own the end-to-end design of Valon’s Consumer experience—including onboarding, web applications, and cross-channel notifications
Design simple, elegant experiences that make complex financial workflows intuitive and accessible for homeowners
Champion user needs by conducting and synthesizing qualitative and quantitative research to inform product decisions
Contribute to product strategy and roadmap planning, bringing a strong user-centered perspective to team priorities and vision
Collaborate closely with Product, Marketing, and Engineering in a fast-paced, agile environment to deliver high-quality, impactful solutions
Provide feedback to other designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft

Skills

Key technologies and capabilities for this role

Product DesignUX DesignUI DesignUser ResearchPrototypingWireframingOnboarding DesignWeb DesignInteraction DesignVisual Design

Questions & Answers

Common questions about this position

Is a portfolio required to apply for this role?

Yes, your application requires a portfolio for consideration.

What are the main responsibilities of the Senior Product Designer role?

Responsibilities include owning end-to-end design of the Consumer experience, designing intuitive financial workflows, conducting user research, contributing to product strategy, collaborating with cross-functional teams, and providing feedback to raise product quality.

What qualities does Valon value in their design team?

Valon values user empathy and advocacy, strong communication and collaboration, critical thinking and thought partnership, and a humble and growth-oriented mindset.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters

2019Year Founded

$339.3MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave

Risks

Increased competition may erode Valon's market share.

Rising interest rates could reduce mortgage refinancing activities.

Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.

The company provides real-time, accurate mortgage information to homeowners.

Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.

Adoption of AI tools enhances Valon's customer service capabilities.

Mobile-first solutions align with Valon's interface, boosting user engagement.

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