Operations Director
Andersen CorporationSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Supply Chain, LogisticsIndustries
Requirements
- 6+ years of warehouse experience in a managerial role
- Well-developed and proven time management skills and the ability to prioritize
- Demonstrated capabilities in developing leaders and growing leadership competencies in their direct reports
- Strong knowledge of warehousing Key Performance Indicators (KPIs)
- Demonstrated excellence in managing projects, programs, and initiatives within a building
- Ability to analyze data and determine actions based on improvement opportunities
- Excellent verbal and written communication skills
- 5-7 years of experience leading and developing leaders in support of the business strategy
Responsibilities
- Support the business strategy by driving results for overall safety, quality, and performance while driving efficiency and scale
- Lead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligence
- Recruiting, selecting, onboarding, and training the right leaders
- Demonstrate good judgement when making decisions and own the impact of decisions made
- Promote equity across the network and within the organization
- Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
- Drive KPI metrics as well as 4DX and facility performance scorecards
- Partner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits does Nordstrom offer to employees?
Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.
Is this position remote or on-site?
This information is not specified in the job description.
What experience and skills are required for this role?
Candidates need 6+ years of warehouse experience in a managerial role, well-developed time management and prioritization skills, capabilities in developing leaders, strong knowledge of warehousing KPIs, excellence in managing projects, data analysis skills, and excellent verbal and written communication skills.
What is the team size and structure for this position?
The role involves leading and developing a team of about 7 managers and their supporting teams across multiple shifts and departments.
What makes a strong candidate for this Senior Operations Manager role?
A strong candidate has 6+ years of warehouse managerial experience, proven leadership development skills, strong knowledge of KPIs, project management excellence, data analysis abilities, and excellent communication skills.
Nordstrom
Retailer offering clothing and accessories
About Nordstrom
Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.
Seattle, WashingtonHeadquarters
N/AYear Founded
$16MTotal Funding
N/ACompany Stage
Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Risks
Increased competition from online retailers like Amazon may impact Nordstrom's market share.
Economic uncertainty could reduce consumer spending on luxury items, affecting sales.
Expansion into international markets exposes Nordstrom to geopolitical and currency risks.
Differentiation
Nordstrom emphasizes employee empowerment and career growth within the company.
The company is committed to environmental sustainability and community support.
Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.
Upsides
Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.
The Nordy Club enhances customer savings and loyalty through exclusive benefits.
Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.
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