Senior Operations Associate, Coding (Multi-Specialty) at Commure

Mountain View, California, United States

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$60,000 – $80,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

CPC certification (required); additional credentials such as CCS, CIC, or COC strongly preferred
2+ years of hands-on coding experience in multi-specialty environments (e.g., E/M, surgical, procedural, and diagnostic coding) adhering to quality metrics
SQL and data analysis skills preferred; ability to query and interpret structured data to validate coding and reporting accuracy
Deep understanding of coding guidelines, medical terminology, documentation requirements
Strong analytical skills
Ability to thrive in a fast-paced, technology-driven environment
Health-tech or healthcare industry experience/exposure preferred
Full-time position requiring 5 days a week in Mountain View, CA office

Responsibilities

Lead coding quality initiatives across multiple specialties to ensure accuracy, compliance, and optimal reimbursement
Conduct audits and root cause analysis on coding-related discrepancies and denials, implementing corrective actions and long-term process improvements
Use SQL and data analysis tools to validate coding outputs, identify trends, and generate actionable insights for stakeholders
Partner with cross-functional teams, including RCM, product, and client operations, to resolve complex issues and drive scalable outcomes
Contribute subject matter expertise to internal and external projects involving coding automation, auditing, and compliance initiatives
Serve as a liaison between the outsourced coding team and client sites, ensuring clear communication of queries, documentation needs, and action items
Participate in client-facing meetings to provide coding updates, resolve issues, and present analytical insights and recommendations

Skills

Key technologies and capabilities for this role

Medical CodingCoding ComplianceWorkflow OptimizationAutomationRevenue Cycle ManagementClinical DocumentationICD-10CPTMulti-Specialty Coding

Questions & Answers

Common questions about this position

What is the salary range for the Senior Operations Associate, Coding role?

The salary range is $60K - $80K.

Is this role remote or does it require office work?

This is a full-time position requiring working 5 days a week in the Mountain View, CA office.

What key skills are required for this position?

The role requires a deep understanding of coding standards, strong analytical skills, proficiency in SQL and data analysis tools, and the ability to thrive in a fast-paced environment. Health-tech or healthcare industry experience is preferred.

What is the company culture like at Commure?

Commure has a fast-paced, technology-driven environment with bold ambitions to transform healthcare using AI, emphasizing innovation, scalability, and cross-functional collaboration.

What makes a strong candidate for this role?

Strong candidates have a deep understanding of coding standards, experience with SQL and data analysis, health-tech exposure, and the ability to lead quality initiatives and partner cross-functionally in a fast-paced setting.

Commure

Healthcare technology for data integration and safety

About Commure

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by delivering critical insights when needed. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare staff to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline workers and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately enabling healthcare providers to deliver better care.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$745.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Risks

Increased competition in AI scribe technology may pressure market share and pricing.

Integration of Memora Health's platform may face alignment challenges with existing systems.

Free AI scribe offering might strain resources if not monetized effectively.

Differentiation

CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.

Commure Strongline badge improves staff safety with rapid emergency alerts.

Commure's AI-powered scribe tool automates documentation, saving providers significant time.

Upsides

Acquisition of Augmedix enhances AI medical documentation, improving clinical decision-making.

Merger with Athelas creates a $6B healthcare infrastructure company, expanding resources.

Free AI scribe tool offers competitive advantage by broadening technology accessibility.

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