Senior Manufacturing Quality Engineer at Assurant

Irving, Texas, United States

Assurant Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
ManufacturingIndustries

Requirements

  • Bachelor’s degree in an Engineering discipline (or equivalent) with at least 2 years of relevant experience
  • Minimum 4 years of hands-on experience with Quality programs, tools, and methodologies
  • Proficiency in Lean, Six Sigma, 5S, and Quality System Gap Analysis; certification in these areas is a plus
  • Strong background in process, testing, and automation validation
  • Demonstrated experience managing new product introductions and lifecycle quality planning
  • Familiarity with DMAIC methodology and Statistical Process Control (SPC)
  • Knowledge of ISO 9000 and/or QS 9000 standards (helpful)
  • Strong verbal and written communication skills, including the ability to present to large groups (helpful)
  • Solid math and statistical analysis skills; statistics background is a plus (helpful)
  • Detail-oriented with excellent time management and organizational abilities (helpful)
  • Proficiency in Microsoft Office Suite (Excel, spreadsheets, databases, presentations) and data visualization tools (helpful)
  • Strong interpersonal skills and ability to collaborate effectively across all levels of the organization (helpful)
  • Ability to work independently and in a team environment, managing multiple priorities in a fast-paced setting (helpful)
  • Experience identifying process and workflow improvements (helpful)
  • Demonstrated multi-tasking ability to handle multiple projects simultaneously (helpful)
  • Leadership skills with the ability to train, influence, and drive results in a team setting (helpful)

Responsibilities

  • Support the Quality and Operations Management System by leading root cause investigations, ensuring proper documentation, and submitting customer responses
  • Collaborate across departments to maintain KPIs, interface with customers, and manage full lifecycle planning for new product launches
  • Analyze QC and test data to identify trends, publish reports, and drive continuous improvement initiatives
  • Provide guidance, coaching, and training on problem-solving programs and quality tools
  • Validate processes, system integration, and testing methods (e.g., Gage R&R, TMV, Master Site Validation Matrix)
  • Develop and review data analysis and trending reports to support decision-making
  • Perform value stream mapping, process mapping, and identify critical control points
  • Collaborate with production teams to provide recommendations and share audit or investigation results
  • Analyze and implement manufacturing and business process improvements to enhance capability and performance
  • Support manufacturing validation and conduct Process Failure Mode and Effects Analysis (PFMEA)
  • Apply DMAIC methodology and Statistical Process Control (SPC) for continuous improvement initiatives
  • Deliver training on Quality tools and best practices to all personnel
  • Map Quality process flows and identify opportunities for workflow optimization
  • Lead CAPA and Continuous Improvement initiatives, utilizing Quality tools for root cause analysis and corrective/preventive actions
  • Ensure compliance with company policies, process standards, and maintain a positive work environment
  • Partner with management to establish departmental and organizational goals, leveraging experience and innovation to achieve results
  • Prepare and utilize reports to track program metrics, completion rates, and performance indicators
  • Maintain a clean, organized, and safe work environment in compliance with safety and environmental regulations
  • Optimize labor utilization and assist in developing staffing requirements

Skills

Root Cause Analysis
Gage R&R
TMV
PFMEA
DMAIC
SPC
CAPA
Value Stream Mapping
Process Mapping
Data Analysis
Statistical Process Control
Quality Tools
Continuous Improvement

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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