Senior Manager, VAS Sales Training and Instructional Designer at Visa

San Francisco, California, United States

Visa Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Technology, TechnologyIndustries

Requirements

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  • Preferred: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree
  • Experience in project management, leading content development, and managing multiple projects
  • Skills in instructional design principles (e.g., ADDIE) for needs assessments, curriculum development, and program evaluation
  • Proficiency in shaping content and excelling at PowerPoint
  • Skillful at virtual and live presentations
  • Ability to thrive in a fast-paced, time-sensitive environment with energy and flexibility
  • Experience collaborating with cross-functional partners (e.g., Marketing, Sales, Sales Strategy, Product Development, Product Management, Client Support Services, Visa University)

Responsibilities

  • Design and develop learning solutions: Create training aligned with Visa and VAS business priorities and global sales campaigns; apply instructional design principles (ADDIE) for needs assessments, curriculum development, and program evaluation
  • Collaborate across functions: Partner with Visa University for online/on-demand content; work with Marketing, Sales Strategy, Product, Client Services, and regional GTM leaders to identify needs and deliver relevant solutions
  • Drive excellence and innovation: Incorporate modern learning modalities (VILT, microlearning, simulations, AI-driven tools); build reusable templates and scalable content with a solution-oriented mindset
  • Measure impact: Establish best practices for assessing learning outcomes and leveraging performance metrics to improve effectiveness
  • Lead content development, manage multiple projects, and ensure timely delivery of scalable, high-quality learning solutions
  • Support internal sales enablement with content creation and training program management for VAS product and solution training

Skills

Instructional Design
Sales Training
Content Development
Project Management
Sales Enablement
Training Program Management
Cross-Functional Collaboration
Sales Methodology

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.

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