[Remote] Senior Manager, Technical Revenue Accounting at Twilio

Ontario, Canada

Twilio Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, CommunicationsIndustries

Requirements

  • Strategic thinker and trusted leader who develops high-performing teams and elevates expertise
  • Thrives in technical nuances but can synthesize details at the appropriate level to suit the audience
  • Expertise in ASC 606 revenue recognition, including complex customer contracts, multi-element arrangements, SaaS, usage-based pricing, variable consideration, customer incentives, and partnerships
  • Ability to serve as subject matter expert and partner cross-functionally with Sales, Legal, Product, Pricing, SEC/Technical Accounting, Internal Audit, external auditors, IT, and business partners

Responsibilities

  • Manage and lead team responsible for technical accounting assessments of complex customer contracts, including multi-element arrangements, SaaS, usage-based pricing, variable consideration, customer incentives, and partnerships
  • Own and maintain global revenue accounting policy, including memos and position papers, under ASC 606, that evolve with the business
  • Own and maintain the process for determining and updating Stand-Alone Selling Pricing (SSPs), including periodic refreshes, qualitative and quantitative analysis, and documentation in compliance with ASC 606
  • Provide guidance and mentorship to team members and partner groups on technical revenue matters, including education on principles and requirements of policies, processes, and controls
  • Lead cross-functional partnerships with Sales, Legal, and Product and Pricing teams on contract, product bundling, and pricing/discounting structure implications to ensure overarching commercial strategies and revenue recognition are aligned in compliance with ASC 606
  • Serve as the front line partner with the SEC/Technical Accounting and Internal Audit teams, as well as the external auditors
  • Oversee alignment with operational revenue accounting’s use of ERP tooling for the implementation of customer contracts, modifications, and the periodic review of assumptions used to establish revenue recognition in compliance with ASC 606
  • Oversee the technical revenue accounting function’s monthly close process, including reviewing journal entries, reconciliations, audit deliverables, and SEC reporting disclosures related to revenue recognition
  • Own and maintain SOX control environment over contract review and non-operational revenue accounting processes
  • Lead collaboration with IT and business partners to design and enhance revenue automation tools ensuring scalable, accurate, and complete system configuration
  • Lead revenue accounting’s assessment for new product launches, pricing model changes, and other GTM initiatives and partnerships
  • Serve as the expert and end-to-end owner for technical revenue accounting with a holistic forward-thinking vision to mitigate risk, drive efficiency, lead change, and elevate expertise
  • Lead special projects and company-wide initiatives

Skills

ASC 606
Revenue Recognition
Technical Accounting
SaaS Accounting
Multi-element Arrangements
Usage-based Pricing
Variable Consideration
SEC Reporting
Audit Readiness
Technical Memos
Cross-functional Collaboration

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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