Senior Manager, Technical Program Manager- Capital One Software (Remote) at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Technology, SoftwareIndustries

Requirements

  • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle
  • Exceptional communication and collaboration skills, comfortable reporting to VPs
  • Excellent problem solving and influencing skills, able to track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts
  • Quantitative approach to problem solving, leverages and shares data to drive decision making; collaborative implementer of holistic solutions; systems thinker
  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives
  • Deep focus on execution, follow-through, accountability, customer obsession, and results
  • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
  • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
  • Basic: At least 5 years of experience in technical program management; Bachelor's degree
  • Preferred: 5+ years of hands-on technical experience (e.g., software development, systems engineering, data engineering, site reliability); 3+ years delivering large and complex programs owning business/technical vision, collaborating with cross-functional teams, securing commitments, unblocking teams; 3+ years building distributed systems/highly available services using cloud (preferably AWS); 3+ years building highly scalable products/platforms in SaaS; 3+ years with agile delivery/planning; experience applying Generative AI; experience in highly regulated environments; Bachelor's or higher in technical field (e.g., Computer Science, Software Engineering)

Responsibilities

  • Join a team of innovative product, tech, and design leaders to question the status quo and build Capital One Software business
  • Be on the forefront of building the business and bringing cloud/data management tools (e.g., Slingshot) to market
  • Act as technical liaison across stakeholders, identify technical tradeoffs, and mitigate technical risks throughout the delivery life-cycle
  • Report to VPs and collaborate across teams
  • Track, resolve issues, escalate risks, and resolve conflicts
  • Leverage data for decision-making and implement holistic solutions as a systems thinker
  • Simplify complex technical concepts to drive decisions across product, engineering, design, go-to-market, and data science
  • Drive execution, follow-through, accountability, customer obsession, and results
  • Collaborate cross-functionally across organizations and boundaries

Skills

Technical Program Management
Scalable Platforms
Cloud Computing
Data Management
Data Governance
Stakeholder Management
Risk Mitigation
Problem Solving
Communication
Influencing

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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