Senior Manager – Software & Firmware Quality at Rockwell Automation

Milwaukee, Wisconsin, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial Automation, ManufacturingIndustries

Requirements

Bachelor's Degree or equivalent years of experience
Legal authorization to work in the U.S. (no sponsorship for employment visas)
Ability to travel 15% of the time
Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field (preferred)
Master's degree in Business Administration (MBA) (preferred)
12+ years of experience in industrial, embedded, or mission-critical software domains (preferred)
8+ years of leadership experience (preferred)
Deep expertise in software development lifecycle and Agile methodologies (e.g., Scrum, SAFe, Lean Start-Up) (preferred)
Experience with Jama, DOORS, or other requirements management systems (preferred)
Proven ability to build strong cross-functional relationships across engineering, operations, and customer-facing teams (preferred)
Six Sigma Black Belt, PMP, CQM, or equivalent process/quality certifications (preferred)
CMMI or CSQE Certification (ASQ) (preferred)
In-depth knowledge of coding standards, testing frameworks, and quality tools (preferred)
Familiarity with cybersecurity practices including threat modeling and penetration testing (preferred)
Proficiency in Root Cause Failure Analysis (RCFA) and advanced problem-solving techniques (preferred)
Experience conducting product quality assessments (preferred)

Responsibilities

Drive shift-left practices and partner with Product, Engineering, Security, and Manufacturing to embed quality, safety, and security early in the lifecycle (requirements, design, verification) to gain alignment and support for quality initiatives
Own quality KPIs (defect escape rate, anomaly backlog, MTTR, release quality, technical debt metrics) and drive continuous improvement toward targets
Establish and scale repeatable release governance, release categorization (patch, hotfix, minor/major), and triage processes to reduce risk and improve deployment predictability
Implement and operationalize tooling, dashboards, and data pipelines (e.g., Power BI, Jira, test automation frameworks) to provide real-time visibility and predictive signals for quality issues
Convert VOC and stakeholder feedback into prioritized COE initiatives, playbooks, and process standards adopted across business units
Represent Product Quality in executive forums and communicate program status, risks, and outcomes to senior leadership
Champion customer advocacy by enhancing product and process robustness
Sponsor major cross-BU initiatives and act as the primary quality escalation path for high-impact customer issues
Establish and maintain quality metrics and dashboards for leadership visibility
Standardize development processes to elevate software quality
Coach teams in structured problem-solving and performance optimization
Lead resolution of complex quality issues with urgency and precision
Promote continuous improvement in product design, validation, and delivery
Lead a global team focused on New Product Introduction and Continuation Projects for Software and Firmware Quality
Develop comprehensive quality strategies and roadmaps, working with engineering, anomaly management, and continuous improvement

Skills

Software Quality

Firmware Quality

Shift-Left Practices

Jira

Power BI

Test Automation

Release Governance

Anomaly Management

Continuous Improvement

KPIs

Defect Management

Technical Debt

Data Pipelines

Dashboards

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters

1903Year Founded

$39.1MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Time off

Parental Leave

Caregiver Leave

Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.

Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.

Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.

The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.

Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.

The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.

Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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